ALEX IP
Redmond,WA
Summary
Business-conscious General Manager bringing over 30 years of experience in the nightclub industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.
Overview
24
24
years of professional experience
Work History
CDL Class B Driver
Mv Transportation Inc.
09.2023 - Current
- Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
- Adhered to all industry regulations, maintaining a clean driving record and up-to-date licenses.
- Navigated diverse road conditions, demonstrating strong adaptability and excellent driving skills.
- Demonstrated professionalism in handling difficult situations, resolving conflicts with customers amicably.
- Completed daily inspection reports to ensure proper functioning of the vehicle and adherence to safety protocols.
- Provided courteous service to customers at each stop, addressing inquiries or concerns while representing the company positively.
- Developed strong relationships with clients by providing exceptional communication and service.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
General Manager
Sands West
01.2001 - Current
- Evaluated and resolved conflicts and addressed internal and external business problems, building customer confidence by actively listening to concerns and giving appropriate feedback.
- Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
- Trained new employees on company policies, procedures, sales techniques and customer service standards.
- Put together architectural designs, security plans and business layout.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Oversaw all day to day operations
Education
High School Diploma -
Rainier Beach High School
Seattle, WA4 1989
Skills
- Customer relationship management
- Communication skills
- Top talent recruiting, hiring and retention
- Project management
Timeline
CDL Class B Driver
Mv Transportation Inc.
09.2023 - Current
General Manager
Sands West
01.2001 - Current
High School Diploma -
Rainier Beach High School
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