Highly motivated individual with exceptional communication and teamwork skills, keen attention to detail. Experienced in maintaining a clean and safe work environment, understanding and efficiently performing tasks, thriving under pressure. Strong focus on task completion and ensuring customer satisfaction.
Overview
12
12
years of professional experience
Work History
Medical Receptionist
University Of Louisville Physicians
01.2023 - Current
Managed multi-line phone system and pleasantly greeted patients.
Transcribed phone messages and relayed to appropriate personnel.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic, and health history to keep information current.
Adhered to strict HIPAA guidelines to protect patient privacy.
Obtained payments from patients and scanned identification and insurance cards.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Used Epic to check patients in and out.
Received, reviewed, and transcribed incoming referrals.
Scheduled procedures for patients that were done within the clinic.
Warehouse Worker
UPS
10.2018 - 04.2019
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Consistently lifted materials weighing as much as 50 pounds.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Operated RF scanners to track merchandise and verify contents of containers.
Ensured paperwork was completed and transferred to the correct driver.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Performed general housekeeping and cleaning tasks.
Aircraft Mechanic and Shop Supervisor
United States Marine Corps
05.2013 - 05.2018
Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
Recorded maintenance actions in aircraft logbooks.
Performed aircraft corrosion control procedures.
Trained over 10 new Marines according to company standards.
Coordinated the tool control program for the whole squadron which contained over 2,500 tools.
Maintained and ordered supplies and tools as needed.
Supervised over 15 Marines within a work center to ensure proper tasks were completed.
Education
Bachelor of Science - Business Administration
Sullivan University
Louisville, KY
09-2026
High School Diploma -
Charlestown Senior High School
Charlestown
05-2008
Skills
Clear Communication
Attention to Detail
Corrective Actions
Motivated Team Player
Critical Thinking
Cleaning and Organization
Goals and Performance
Email Etiquette
Proficient in Epic
Timeline
Medical Receptionist
University Of Louisville Physicians
01.2023 - Current
Warehouse Worker
UPS
10.2018 - 04.2019
Aircraft Mechanic and Shop Supervisor
United States Marine Corps
05.2013 - 05.2018
Bachelor of Science - Business Administration
Sullivan University
High School Diploma -
Charlestown Senior High School
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