Alex Jackson
Bryan,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager (AGM)
BLUE BAKER
08.2023 - 09.2024
- Assisted in overseeing daily operations of the company, including managing staff, coordinating schedules, and ensuring efficient workflow
- Managed inventory levels to optimize stock availability while minimizing excess inventory costs
- Resolved escalated customer complaints promptly by addressing concerns professionally and finding suitable solutions
Manager
BLUE BAKER
06.2021 - 08.2023
- Led a team of 8-12, providing guidance and support to ensure efficient operations
- Conducted performance evaluations for team members, identifying areas for improvement
- Provided ongoing coaching and mentoring to team members, supporting their professional development
Crew Member
Raising Cane's
08.2020 - 05.2021
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
Crew Member
BLUE BAKER
08.2019 - 06.2020
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Prepared food items according to established recipes and portion sizes, maintaining high quality standards
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
Bookkeeper
Aggieland Carpet One Floor & Home
06.2017 - 06.2019
- Managed payment of invoices, including verifying and entering details into accounting system
- Called customers and vendors for loss prevention
- Submitted payroll for employees on a biweekly basis and processed checks for subcontractors on a weekly basis
- Received and processed deposits from reception and deposited checks and cash at the bank
Education
High school diploma -
South County High Scool
Lorton, VA01.2014
Skills
- Loss Prevention
- Customer service
- Food management
- Inventory management
- Bookkeeping
- Communication skills
- Staff Management
- Inventory Control
- Staff Development
- Training and development background
Certification
- Food Handler Certification
- NCCER Certification
- OSHA 10
- Electrician Apprentice, 09/01/24, 10/01/24
Additional Information
Proficient in Microsoft Office
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant General Manager (AGM)
BLUE BAKER
08.2023 - 09.2024
Manager
BLUE BAKER
06.2021 - 08.2023
Crew Member
Raising Cane's
08.2020 - 05.2021
Crew Member
BLUE BAKER
08.2019 - 06.2020
Bookkeeper
Aggieland Carpet One Floor & Home
06.2017 - 06.2019
High school diploma -
South County High Scool
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