Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered Assistance to Crew Members with cleaning cars if needed.
- Offered Assistance to Cashiers with any register issues or payment hiccups if needed.
- Made sure that cars were cleaned thoroughly and in a timely fashion.
- Ensured that customers were satisfied with the cleanliness of their vehicle.
- Organized the front lot making our store appealing to potential customers.
- Cleaned and maintained all areas of the wash to promote a clean image.
- Welcomed customers and helped determine their needs.
- Pitched to the customers whatever special we had going on during that time.
- Operated the cash register and handled any and all payments made by customers.
- Ensured that the wash bay was safe for the customer's vehicle to go through.