Alex Jelaca

• Monitor and control building access, remaining vigilant of all activity within and nearby bar premises.
• Provide friendly, welcoming assistance to all bar visitors, customers, and employees.
• Review guest identification and employee credentials to authorize entry onto premises.
• Patrol crowds during events to preserve order and promote security.
• Identify suspicious activity to determine appropriate response.
• Quickly and professionally de-escalate and resolve potential conflicts.
• Train new security personnel to facilitate compliance with security protocols.
• Submit reports every shift highlighting routine activities, suspicious circumstances, and critical incidents.

• Served high customer volumes during special events, nights, and weekends.
• Followed strict recipes and drink measurements to minimize product used.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Kept bar presentable and well-stocked to meet customer needs.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Assisted with bussing tables and cleaning up spills.
• Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
• Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
• Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
• Addressed customer complaints and inquiries to verify satisfaction.
• Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
• Provided attentive service and proactively assessed guest needs.
• Assisted in setting up and breaking down bar area for special events.
• Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Operated POS system to collect payments from customers.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
• Monitored food and beverage supplies, assisting with restocking when needed.

• Fostered hygienic conditions in restrooms by regularly refilling soap dispensers, replenishing paper products, and sanitizing surfaces.
• Reduced cross-contamination risks with diligent use of appropriate cleaning chemicals and techniques.
• Contributed to a safer environment for staff and visitors by promptly addressing spills and hazards.
• Preserved outdoor appearances by sweeping walkways, removing debris from entrances, and maintaining landscaping elements as necessary.
• Enhanced cleanliness and sanitation by consistently performing thorough cleaning of assigned areas.

* Adaptable and proficient in learning new concepts quickly and efficiently.

* Identified issues, analyzed information and provided solutions to problems.

* Demonstrated strong organizational and time management skills while managing multiple projects.

* Gained strong leadership skills by managing projects from start to finish.

* Skilled at working independently and collaboratively in a team environment.

* Passionate about learning and committed to continual improvement.

• Fostered a positive team environment with clear communication, goal setting, and motivational strategies.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Cultivated discipline on the field through strict adherence to rules and regulations, minimizing penalties during games due to mental errors or poor judgment calls.
• Analyzed game footage, identifying areas for improvement and adjusting coaching strategies accordingly.
• Facilitated team building activities and workshops to improve communication, collaboration and productivity.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Maximized defensive effectiveness by teaching advanced techniques such as zone coverage schemes and blitz packages.
• Provided constructive feedback during one-on-one sessions with players, resulting in noticeable improvements in technique and confidence.
• Modeled strong leadership qualities both on and off the field while serving as a mentor to younger coaches within the program.
• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Assisted head coach in managing daily practices, focusing on skill development and teamwork for improved results on the field.
• Established strong team culture and values to promote teamwork, discipline and sportsmanship.

• Engage in daily operations of branch, order fulfillment and customer service
• Fulfill orders quickly to accomplish challenging daily objectives
• Take custom orders from clients and provide accurate quotes
• Pick products from designated locations using various tools and transfer to appropriate areas for further processing
• Complete shipping paperwork, attach appropriate labels and scan barcodes for tracking
• Achieve productivity and accuracy standards to meet company guidelines
• Move heavy objects using proper lifting techniques to avoid personal injuries
• Proactively approach customers to offer assistance and answer any questions
• Help with POS check-out activities as needed