Alex J. Nicholson
Akron,OH
Summary
Focused Administrator with over a decade of expertise in healthcare administration and military operations, leveraging a robust background in personnel management, budget oversight, and strategic program development. Demonstrates a visionary approach to integrating complex systems and processes, enhancing efficiency and operational readiness. Committed to fostering innovative solutions in crisis management and emergency medicine, with a proven track record of impactful leadership and collaborative success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisory Staff Administrator
Twinsburg, OH
10.2023 - 10.2024
- Managed daily operations, optimizing unit efficiency and resource allocation
- Advised on policy, ensuring compliance with USAR program objectives
- Developed strategic plans for training and logistics, improving operational outcomes
- Monitored budget development, ensuring funds supported mission-critical activities
- Established internal auditing controls for Reserve Personnel Army Funds, ensuring mission-aligned expenditures and comprehensive support for all operations
- Supervised diverse full-time staff of military and civilian employees, fostering a cohesive team environment to execute unit functions efficiently
- Spearheaded development of broad programs for unit activation, equipment redistribution, maintenance support, enhancing operational readiness
Plans NCO, Sergeant First Class/E-7
Garden Grove, CA
02.2023 - 09.2023
- Coordinated operations, enhancing communication and decision-making efficiency
- Established battle rhythm for decisive decision-making and managed daily operations
- Managed budget planning, ensuring optimal resource allocation
- Advised upper management on policy, driving operational improvements
- Analyzed directives, leading to impactful unit function enhancements
- Led unit-wide Microsoft Teams optimization, enhancing cross-echelon communication
Operations NCO, Sergeant First Class/E-7
Blacklick, OH
04.2019 - 01.2023
- Led medical missions globally, aiding diverse populations with impactful health interventions
- Trained team on military systems, enhancing operational efficiency and training completion
- Managed training budget, ensuring justified spending and improved resource allocation
- Conducted inspections for compliance, ensuring adherence to military training protocols
- Developed tracking systems for budget and medical education, integrating diverse communication platforms to streamline staff interactions
- Executed emergency management response during COVID-19 Pandemic for Army Reserves
Senior Health Care Specialist Staff Sergeant/E-6
North Charleston, SC
09.2015 - 03.2019
- Led medical operations planning, enhancing unit readiness for 88 personnel
- Advised upper management staff on medical status, ensuring strategic alignment
- Supervised clinical activities, maintaining high standards in treatment facilities
- Trained 12 Health Care Specialists, improving clinical and leadership skills
- Oversaw maintenance of $28,734 worth of medical equipment
- Streamlined training schedules for 88 medical personnel, improving operational efficiency
- Provided crucial medical support and guidance to unit leadership
- Fostered a collaborative environment, enhancing team performance and readiness
- Meticulously tracked and coordinated required training for medical staff
- Ensured comprehensive preparedness for all assigned personnel
Mortuary Affairs Transportation Supervisor, Staff Sergeant/E-6
Dover, DE
10.2014 - 09.2015
- Coordinated dignified transfers from Philadelphia Airport to Dover Air Force Base, ensuring timely arrivals
- Served as Army Liaison Officer, enhancing communication and efficiency in casualty affairs
- Ensured seamless logistics for official escorts and families, improving service reliability
- Facilitated transport operations, contributing to effective mortuary affairs management
- Managed critical transport operations for fallen service members, ensuring dignified transfers and coordinating with multiple agencies for seamless logistics
- Provided round-the-clock support to Army Liaison Team, processing vital documentation for fallen personnel transport, demonstrating unwavering commitment
- Served as key liaison between military branches, coordinating seamless transfers of fallen personnel from Dover Port Mortuary to final resting places
Healthcare Administrative Associate
09.2013 - 09.2015
- Liaised with patients and staff to resolve concerns, enhancing service satisfaction
- Collaborated with clinical teams to support quality care delivery
- Acted as administrative contact for internal and external stakeholders
- Conducted thorough investigations of concerns from various stakeholders, implementing data-driven solutions to improve service delivery
- Streamlined administrative processes, resulting in measurable improvements in patient satisfaction and operational efficiency
- Provided crucial on-site leadership during crisis situations, minimizing service disruptions and ensuring continuity of care
Instructor/Writer, Staff Sergeant/E-6
Salem, VA
08.2013 - 09.2014
- Led instruction for new Soldiers in combat subjects, enhancing readiness and skill proficiency
- Developed comprehensive lesson plans, ensuring effective training aid use and instructional methods
- Provided key medical training at Cadet Summer Training, boosting cadre preparedness and confidence
- Pioneered the Combat Life Saver Course as primary instructor, enhancing Soldiers’ medical response capabilities
- Spearheaded Cadet Summer Training medical instruction, elevating cadets’ field medical proficiency and operational readiness
- Optimized training aids utilization, ensuring precise and impactful knowledge transfer in combat-related subjects
Instructor/Writer, Staff Sergeant/E-6
Newark, DE
03.2012 - 08.2013
- Led Health Care Specialist course, enhancing curriculum and teaching techniques
- Developed lesson plans and training aids, ensuring effective learning outcomes
- Documented student performance, ensuring timely submissions and duty completion
- Certified AHA BLS Instructor, enhancing emergency response training
- Certified NREMT-B Instructor, improving medical skills training
- Fostered a supportive learning environment, adapting teaching methods to diverse student needs and promoting teamwork in healthcare training
- Consistently delivered high-quality instruction, resulting in well-prepared Health Care Specialists ready for field deployment and emergency response
Emergency Care Sergeant, Sergeant/E-5
Ft. Wainwright, AK
01.2011 - 02.2012
- Led emergency team, managing 7 specialists, ensuring efficient patient care
- Oversaw medical assets worth $750,000, maintaining accountability and readiness
- Delivered critical care to 18,600+ patients annually, enhancing treatment outcomes
- Collaborated with multidisciplinary teams to optimize patient care processes
- Coordinated with multiple hospital departments to ensure seamless patient care
- Streamlined emergency procedures, enhancing response times and treatment quality
- Optimized shift operations in Emergency department, improving resource allocation and patient throughput
- Operated as primary Triage specialist during mass-casualty incidents
Education
Nationally Registered Emergency Medical Technician-Basic (NREMT-Basic) -
11.2024
Bachelor’s degree - Health Care Administration and Human Resources
Purdue University Global
09.2023
Associates of Applied Sciences - Health and Wellness
Purdue University Global
09.2022
Skills
- Timesheet Processing
- User access control
- Customer Service
- Staff Management
- Resource optimization
- Multiple Priorities Management
- Expense Monitoring
- Information Management
- Schedule Coordination
- Technical Documentation
- Supplies Ordering
- Program Oversight
- Travel Coordination
- Office Administration
- Executive Support
- Employee Supervision
- Meeting facilitation
- Expense Reporting
- Personable and Approachable
- Business Administration
- Administrative improvement
- Operations Management
- Equipment Usage Tracking
- MS Office
- Administrative Support
- Team Building and Leadership
- Data Confidentiality
- Budget Management
- Project Management
- Attention to Detail
- Resourceful and Analytical
- Performance Improvement
Certification
- Nationally Registered Emergency Medical Technician-Basic (NREMT-Basic), 2001 - present
- Graduate of Army Master Resilience Trainer Course
- USAR Train, Plan, Development Course
- USAR Training Manager Course
- Lean Six Sigma Green Belt
- Army Basic Instructors Course
- Small Group Leaders Course
References
- David Williams, SSA, U.S. Army, (419) 512-1570, david.williams62.civ@army.mil
- John Koeth, SOTS, U.S. Army, (216) 571-1277, john.j.koeth.civ@army.mil
- Ryan Phillips, SSA, U.S. Army, (513) 623-9372, ryan.n.phillips1.civ@army.mil
Awards
- Meritorious Service Medal (1)
- Army Commendation Medals (4)
- Army Achievement Medals (3)
Accomplishments
- Army Meritorious Service Medal 2023- For A high level of professional expertise, devotion to duty, work ethic, and management skills.
- Army Commendation Medal 2013- For Leadership, devotion to duty, and Service to Soldiers
- Army Commendation Medal 2012 - For devotion to duty and performance excellence
- Army Commendation Medal 2011 - For medical expertise and overall performance
Timeline
Supervisory Staff Administrator
10.2023 - 10.2024
Plans NCO, Sergeant First Class/E-7
02.2023 - 09.2023
Operations NCO, Sergeant First Class/E-7
04.2019 - 01.2023
Senior Health Care Specialist Staff Sergeant/E-6
09.2015 - 03.2019
Mortuary Affairs Transportation Supervisor, Staff Sergeant/E-6
10.2014 - 09.2015
Healthcare Administrative Associate
09.2013 - 09.2015
Instructor/Writer, Staff Sergeant/E-6
08.2013 - 09.2014
Instructor/Writer, Staff Sergeant/E-6
03.2012 - 08.2013
Emergency Care Sergeant, Sergeant/E-5
01.2011 - 02.2012
Nationally Registered Emergency Medical Technician-Basic (NREMT-Basic) -
Bachelor’s degree - Health Care Administration and Human Resources
Purdue University Global
Associates of Applied Sciences - Health and Wellness
Purdue University Global