Alex Jocelyn
Records Specialist
Port Ewen,NY
Summary
Detail-oriented Records Specialist adept at coordinating digital and physical records for Subpoena, Medicaid and other member purposes. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations. Prepared to offer many years of experience and take on challenging new role as a Human Resource Specialist.
Overview
7
7
years of professional experience
Work History
Records Specialist
Mid-Hudson Valley Federal Credit Union
Kingston, NY
11.2019 - Current
- Created and implemented standard operating procedures for records handling.
- Maintained efficiency for large record volume organization.
- Redacted information as requested when faced with financial Subpoena's and Medicaid's
- Communicated efficiently with individuals concerning record information
- Scanned paper records to transfer to digital filing systems.
- Maintained and updated records through dedicated digital database.
- Followed confidentially regulations to maintain privacy.
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
Records Clerk
Mid-Hudson Valley Federal Credit Union
Kingston, NY
01.2019 - 11.2021
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
- Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Brand Associate
Old Navy
Kingston, NY
10.2018 - 03.2019
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
Associate
Party City
Kingston, NY
08.2017 - 10.2018
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Educated new hires on company policies and procedures by designing and developing training program.
Education
Bachelor of Science - Business Administration - Concentration in HR
Marist College
Poughkeepsie, NY05.2022
Associate of Arts - Social Sciences
Columbia-Greene Community College
Hudson, NY05.2020
Skills
- Information Sourcing
- Paperwork and Documentation
- Records Management Systems
- Handling Confidential Materials
- Records Handling
- Critical Thinking
- Inventory Records
- Alphabetical Organization
Timeline
Records Specialist
Mid-Hudson Valley Federal Credit Union
11.2019 - Current
Records Clerk
Mid-Hudson Valley Federal Credit Union
01.2019 - 11.2021
Brand Associate
Old Navy
10.2018 - 03.2019
Associate
Party City
08.2017 - 10.2018
Bachelor of Science - Business Administration - Concentration in HR
Marist College
Associate of Arts - Social Sciences
Columbia-Greene Community College
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