Alex B Johnson
Aumsville
Summary
Customer-focused professional with successful 30+years career in multiple business and learning sectors. I am dynamically successful at applying skill and motivation in busy business environments.
Overview
36
36
years of professional experience
Work History
Assistant Manager/Delivery Driver
Santiam Cleanery Service, Inc.
08.2023 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Performed daily maintenance of equipment as well as weekly, quarterly and yearly services as required by manufacturer.
- Installation of equipment and the programming of the electronic components- washers and dryers, Ipad computer cash system, program all components and test all parts of the system weekly and as needed.
- On line and over the phone ordering of supplies including both drycleaning and laundry supplies needed for production.
- At the counter customer relations, taking in and letting out of services provided by Santiam Cleanery. Answering phone calls from prospective customers, setting up customer accounts through the on premises computer e system.
- Key and Credit Card holder for the business fundamentals of opening/closing and purchasing.
- Delivery driver-pickup and delivery of customer goods and services. On time delivery according to schedules set by owner.
Supervisor
Trinity Services Group
11.2020 - 03.2023
- Provided ongoing training to address staff needs
- Planned and managed resources to consistently meet production quality and cost goals
- Monitored employee productivity and provided constructive feedback on coaching
- Trained manager and directed staff on kitchen and food warehouse operations
- Provided ongoing training to address staff needs
- Planned and managed resources to consistently meet production quality and cost goals
Lead Dinner Cook
Fifth Deck Restaurant
03.2019 - 10.2020
- Managed orders to expedite food from kitchen to cook line on delivery time
- Grilled food items from menu to order
- Coordinated orders to expedite food from kitchen to cook line on delivery time
- Managed portion control using correct utensils during preparation and plating
Lead Cook
Northwest Innovations Inc.
09.2017 - 02.2019
- Trained manager and directed staff on kitchen and food warehouse operations
- Managed portion control using correct utensils during preparation and plating
- Trained manager and directed staff on kitchen and food warehouse operations
Owner/Chef
ABL Catering
01.1989 - 09.2017
- Event planning and booking customer relations and development of catering supplies
- Cooking meat cutting, general food prep equipment operation portion and inventory control
- Planning and presentation food sanitation large & small volume food service event decoration dining and decoration banking and payroll
- Catering company changed business names in 2010
Education
Quality Foods Production Certificate -
Chemeketa Community College
Salem, Oregon01.2020
High School Diploma -
Regis High School
Stayton, OR05-1983
Skills
- Supportive communication skills
- Money handling
- Team leadership
- Decision-making
- Trouble Shooting
Timeline
Assistant Manager/Delivery Driver
Santiam Cleanery Service, Inc.
08.2023 - 01.2025
Supervisor
Trinity Services Group
11.2020 - 03.2023
Lead Dinner Cook
Fifth Deck Restaurant
03.2019 - 10.2020
Lead Cook
Northwest Innovations Inc.
09.2017 - 02.2019
Owner/Chef
ABL Catering
01.1989 - 09.2017
Quality Foods Production Certificate -
Chemeketa Community College
High School Diploma -
Regis High School
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