Alex Jones
Bend,OR
Summary
Polished and professional Boutique Manager with proven skills in driving substantial sales. Offers demonstrated expertise in unique retail sales, marketing and customer relations. Successful at building niche store environments and stellar market reputation.
Overview
15
15
years of professional experience
Work History
Boutique Owner
Silver Dollar Style Co.
10.2022 - Current
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Oversaw merchandising strategies to effectively showcase [Type] products with eye-catching displays.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Built boutique's reputation for effectively serving [Type] customers through careful staff management, effective customer relations and smooth service delivery.
- Stayed on track to exceed [Number]% growth by skillfully managing personnel, inventory and marketing resources.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
- Arranged special marketing initiatives and in-store promotions to successfully bring in $[Amount].
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Assistant Store Manager/ Buyer
Jubeelee/ Jack And Millie
04.2021 - 06.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Lead Retail Buyer
Restyle LLC
08.2017 - 09.2020
- Traveled to store locations to review product mix, obtain feedback and share information.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Established relationships with vendors to secure competitive pricing and discounts.
- Collaborated with sales team to identify and fulfill customer needs.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Researched and identified new suppliers and vendors.
- Evaluated product quality and vendor performance to maintain quality standards.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Cultivated relationships with wholesalers and distributors to increase inventory availability.
- Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
Retail Manager
Restyle LLC
06.2016 - 09.2020
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained and developed new employees for ease of transition into team.
- Exhibited excellent people skills during interaction with employees and customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Answered questions about store policies and addressed customer concerns.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Lifeguard/ Water safety instructor/ Shift Supervisor
Silverton YMCA
07.2008 - 12.2013
Sales associate/ visual specialist
Buckle INC.
10.2011 - 06.2013
Education
Bachelor of Arts - Art History
Oregon State University
06.2017
Transfer Degree -
Chemeketa Community College
01.2013
High School Diploma -
Silverton High School
01.2010
Skills
- Cooperative team member
- Natural leader
- Warm and friendly demeanor
- Food Handler Certified
- CPR and AED certified
- Business Development
- Marketing Strategy
- Point of Sale Systems
- Financial Management
- Business Planning
- Project Management
- Customer Service
- Employee Training
- Strategic Planning
- Talent Allocation
- Employee Development
- Staff Management
- Attention to Detail
- Performance Improvement
- Strategic Decision-Making
- Verbal and Written Communication
- Operations Management
- Team Collaboration and Leadership
- Purchasing and Planning
- Relationship Building
- Customer Relations
- Trends Analysis
- Entrepreneurial Personality
- Task Delegation
- Staff Hiring
- Sales Planning
Home
503-385-6312
Cell
503-385-6312
Timeline
Boutique Owner
Silver Dollar Style Co.
10.2022 - Current
Assistant Store Manager/ Buyer
Jubeelee/ Jack And Millie
04.2021 - 06.2022
Lead Retail Buyer
Restyle LLC
08.2017 - 09.2020
Retail Manager
Restyle LLC
06.2016 - 09.2020
Sales associate/ visual specialist
Buckle INC.
10.2011 - 06.2013
Lifeguard/ Water safety instructor/ Shift Supervisor
Silverton YMCA
07.2008 - 12.2013
Bachelor of Arts - Art History
Oregon State University
Transfer Degree -
Chemeketa Community College
High School Diploma -
Silverton High School