Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Alex Juergens

Alex Juergens

Urbandale,IA

Summary

Dynamic Quality Assurance Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical and programming skills to document and troubleshoot errors. Advanced knowledge of test case management and defect tracking tools to support test processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Quality Assurance Analyst

Homesteaders Life Company
07.2019 - Current
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Work with the delivery team to translate the business needs into requirements
  • Maintain and increasing the quality of the team's product by continually perfecting regression test and the test plans.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
  • Created and achieved product quality objectives and met product specifications.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Documented testing procedures for developers and future testing use.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.

Business Systems Consultant

Wells Fargo
07.2017 - 07.2019
  • Liaison between technology and business partners by planning, conducting, and directing the analysis of complex business problems to be solved through technical solutions
  • Documented testing procedures for developers and future testing use.
  • Produced Business Requirement Documents, Functional System Design Documents, and Process Flow documents to technology and business partners
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Acted as an internal consultant within technology and business groups by using process definition/improvement to re-engineer technical processes for greater efficiency.

Quality Assurance Intern

Principal Financial Group
05.2016 - 08.2016
  • Worked in Corporate Systems Support (CSS) as Quality Assurance Intern
  • Communicated with software developers to provide testing feedback and resolve issues.
  • Maintained complete, accurate and legible test records, reviewing data for accuracy and trends and communicating concerns to supervisor.
  • Worked independently on assignments involving varied and complex issues without direct supervision.

Business Analyst Intern

Principal Financial Group
05.2015 - 08.2015
  • Worked in Individual Life IT with a team of 10+ people from Des Moines as well as Pune, India
  • Business Analyst collecting requirements from our business sponsors and helped the team manage the scope and specifications for the project
  • Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.

Education

Bachelor of Science - Management Information Systems

Iowa State University
Ames
05.2017

Skills

  • Black Box & White Box Testing
  • Test Planning
  • Selenium
  • Product Development Support
  • System Development Life Cycle (SDLC)
  • Integration Testing
  • Regression Testing
  • User Acceptance Testing (UAT)
  • Web and Mobile Application QA
  • HP ALM
  • Bug Tracking and Resolution

Accomplishments

  • Eagle Scout with 3 Eagle Palms (2011)
  • Iowa Boys State Representative - Mayor (2012)
  • Collaborated with team of 8 in the development of Benekiva Web Claims.
  • Developed detailed and well-received test plans, test cases and test scripts that became company standards.

Certification

  • SQL for Testers Training (2023)
  • Automated Web Application Training (2022)
  • Agile Testing Strategies Training (2020)

Timeline

Quality Assurance Analyst

Homesteaders Life Company
07.2019 - Current

Business Systems Consultant

Wells Fargo
07.2017 - 07.2019

Quality Assurance Intern

Principal Financial Group
05.2016 - 08.2016

Business Analyst Intern

Principal Financial Group
05.2015 - 08.2015

Bachelor of Science - Management Information Systems

Iowa State University

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Alex Juergens