Alex Kelsey
Busser/ Food Runner/ Barback
Naperville,IL
Summary
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. Dependable Busser/ Food runner/ Barback successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Busser/Food Runner/Barback
Empire Burgers & Brew
Naperville, Illinois
08.2021 - 10.2022
- Communicated with clients on behalf of staff to relay messages and information.
- Maintained detailed knowledge of company products and services to provide comprehensive support.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Delivered correct food items to tables according to order documentation.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Observed diners to respond to additional requests and determine when meal completed.
- Cleaned and organized kitchen, dining and service areas.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Cleared tables immediately after guests left in preparation for next party.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Collaborated well with other food runners to deliver orders accurately.
Education
High School Diploma -
Naperville Central High School
Naperville, IL 08.2019 - Current
Skills
Heavy lifting
Condiment refilling
Cleaning and sanitizing
Team Building
Bar and beverage restocking
Food running
Timely food delivery
Table layout
Table clearing
Dining room cleanliness
Place settings
Service station maintenance
Accomplishments
- Eagle scout
Timeline
Busser/Food Runner/Barback
Empire Burgers & Brew
08.2021 - 10.2022
High School Diploma -
Naperville Central High School
08.2019 - Current