Summary
Overview
Work History
Education
Skills
Timeline
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Alex Kemp

Burkburnett,TX

Summary

Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike.

Overview

14
14
years of professional experience

Work History

Behavioral Health Tech

The Wood Group
02.2019 - Current
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Observed and monitored client behavior and responses to treatment.
  • Served as a mentor for new behavioral health specialists, sharing knowledge and expertise to support their professional growth.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Enhanced patient outcomes by utilizing evidence-based practices and tailoring interventions to individual needs.
  • Created progress reports, assessments and charting within required timeframes.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
  • Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
  • Maintained patient rooms by making beds, sweeping units and wiping down surfaces.
  • Collaborated with interdisciplinary teams to ensure comprehensive care for each patient''s unique needs.
  • Utilized active listening skills to build rapport with patients, creating an atmosphere of trust and understanding within the clinical setting.
  • Promoted self-advocacy among clients by encouraging independence in daily living tasks while offering assistance as necessary.
  • Utilized effective time management skills to balance a high caseload, prioritizing tasks and ensuring timely completion of duties.
  • Worked with up tp 16 patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
  • Implemented therapeutic activities tailored to individual needs, enhancing overall patient engagement and satisfaction.
  • Administered medications to relieve symptoms and monitor effects on clients.
  • Improved patient well-being by providing compassionate care and support to individuals with mental health challenges.
  • Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional ethics guidelines.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
  • Monitored medication administration, ensuring accurate dosage and adherence to prescription guidelines.
  • Conducted regular safety checks, proactively addressing potential hazards within the facility.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Provided crisis intervention services, effectively deescalating tense situations and maintaining a safe environment for patients and staff.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Mineral Tax Specialist

LERETTA
11.2016 - 08.2018
  • Calculated estimated tax payments for clients.
  • Utilized tax software to prepare returns and meet deadlines.
  • Prepared accurate and timely federal, state, and local income tax returns for individuals, businesses, and non-profit organizations.
  • Identified potential audit red flags to minimize risk of IRS audits.
  • Collected and submitted required tax payments.
  • Collaborated with clients to answer questions and provide advice on tax matters.
  • Worked with 3 individuals, 100's of trusts and companies to manage tax compliance and reporting needs.

Assistant Administrator

The Wood Group
03.2010 - 06.2016
  • Developed effective improvement plans in alignment with goals and specifications.
  • Collected, arranged, and input information into database system.
  • Consistently met tight deadlines under pressure, effectively prioritizing tasks to ensure the timely completion of critical projects.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, validated, and distributed information to employees.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
  • Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
  • Maintained digital databases, physical files and area logs.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Implemented inventory control procedures that reduced waste levels while maintaining essential supplies for ongoing operational needs.
  • Maintained personnel records and updated internal databases to support document management.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Calculated hours and submitted payroll to achieve timely distribution of funds for 16-person team.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
  • Managed purchasing, stocking and organizing inventory.
  • Optimized office workflow by creating user-friendly document templates for consistent formatting across various types of communications materials.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong communication and organizational skills through working on group projects.
  • Paid attention to detail while completing assignments.
  • Delivered services to customer locations within specific timeframes.
  • Passionate about learning and committed to continual improvement.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

LVN - Nursing

Vernon College
Wichita Falls, TX
12.2023

GED -

Burkburnett High School
Wichita Falls, TX
04.2007

Skills

  • Assessment reports and other documentation
  • Professional ethics
  • Certified in CPR/AED
  • Nonviolent Crisis Intervention
  • Flexible and Adaptable
  • Microsoft Word
  • Calm Under Pressure
  • Social Perceptiveness
  • Customer Relations

Timeline

Behavioral Health Tech

The Wood Group
02.2019 - Current

Mineral Tax Specialist

LERETTA
11.2016 - 08.2018

Assistant Administrator

The Wood Group
03.2010 - 06.2016

LVN - Nursing

Vernon College

GED -

Burkburnett High School
Alex Kemp