Alex Kerr
Cupertino,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
28
28
years of professional experience
Work History
Combo Manager
Hertz Car Sales- Santa Clara
Santa Clara, CA
01.2018 - 11.2020
- As Combo Manager I was responsible for handling all incoming leads and credit applications. I desked and closed deals.
- I would also cover as F&I Manager as needed and work with banks to get deal bought.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Manager
Larry Hopkins Honda
Sunnyvale, CA
04.2017 - 12.2017
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
General Sales Manager
Frontier Infiniti
Santa Clara, CA
11.2011 - 03.2017
- I took over the store when they were 4th in N.Cal in sales volume and on a good month would do $100k gross.
- Within 3 months we were #1 in N.Cal and increased gross to $170k
- Maintained Tier 1 CSI
- In the 6 years I was at Frontier we were #1 4 years and #2 twice
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
General Sales Manager
Saturn Of Capitol Expressway
San Jose, CA
07.2000 - 10.2005
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
Used Car Sales Manager
Saturn Of Stevens Creek
Santa Clara, CA
07.1998 - 07.2000
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Sales Manager
Saturn Of Stevens Creek
Santa Clara, CA
07.1998 - 07.2000
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Education
Associate of Science - Culinary Science
Culinary Glasgow College of Food And Technology
Glasgow, United Kingdom05.1998
Skills
- Project Management
- Employee Coaching and Motivation
- Managing Employee Relations
- Scheduling and Coordinating
- Performance Tracking and Evaluations
- Overseeing Employees
- Managing Multiple Tasks
Timeline
Combo Manager
Hertz Car Sales- Santa Clara
01.2018 - 11.2020
Sales Manager
Larry Hopkins Honda
04.2017 - 12.2017
General Sales Manager
Frontier Infiniti
11.2011 - 03.2017
General Sales Manager
Saturn Of Capitol Expressway
07.2000 - 10.2005
Used Car Sales Manager
Saturn Of Stevens Creek
07.1998 - 07.2000
Sales Manager
Saturn Of Stevens Creek
07.1998 - 07.2000
Associate of Science - Culinary Science
Culinary Glasgow College of Food And Technology
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