Alex Kim
Plano,TX
Summary
Enthusiastic Supply Chain Analyst with seven years of experience analyzing data to drive significant process improvements. A data-driven professional with strong analytical, time management, responsibility, and relationship-building skills
Overview
8
8
years of professional experience
Work History
Lead Supply Chain Analyst
Samsung Electronics America
Plano, TX
12.2023 - Current
- Led a team of two in advancing supply chain initiatives through data-driven analysis, process optimization, and strategic inventory management, overseeing the management of $100M in repair parts for the repair supply chain.
- Collaborated with 10+ overseas vendors and subsidiaries to align operations and successfully achieve customer service satisfaction goals.
- Developed an automated purchasing order system to enhance forecast accuracy, resulting in a 32% improvement in demand predictions, streamlined procurement processes, and an 86% reduction in backorder rates.
- Built automated KPI reports and dashboards using Tableau and Excel to track and display performance metrics, enabling clear communication of achievements to team members and upper management.
Supply Chain Analyst
Samsung Electronics America
Plano, TX
04.2022 - 12.2023
- Developed new KPI metrics for inventory management across 900+ repair stores, improving performance tracking and operational efficiency.
- Designed and implemented an inventory management system, reducing excess inventory by $800K, improving supply chain efficiency, and optimizing resource utilization.
- Simplified master data for over 15,000 line items, enhancing data accuracy and streamlining inventory processes.
Product Returns Analyst
Samsung Electronics America
Plano, TX
02.2018 - 04.2022
- Reviewed and monitored returned parts, maintaining a return rate of 0.4%, significantly below the target rate of 1.0%.
- Drove a substantial reduction in returned inventory, reducing amounts from $4.3M to $1.1M, delivering significant cost savings, and improving operational efficiency.
- Innovated and enhanced the scanning process for returned items, safeguarding customer identity and ensuring compliance with data protection standards.
Account Manager
MetroPCS
Farmers Branch, TX
02.2017 - 02.2018
- Managed 80 store accounts, overseeing $6.2M in monthly transactions, preventing potential financial losses, identifying fraudulent activities, and performing accurate monthly financial forecasting.
- Proposed strategic budgetary adjustments to 10 market general managers, driving a 13% profit increase across multiple markets.
- Oversaw payroll processing for 200+ employees, ensuring timely and accurate compensation as part of overall financial management responsibilities.
Education
Bachelor of Arts - Management Information Systems
The University of Texas At Dallas
Richardson, TX05-2016
Skills
- Production Planning
- Supply chain planning
- Stakeholder relationships
- Microsoft Office, ERP, WMP, Tableau
- Data Analysis
Timeline
Lead Supply Chain Analyst
Samsung Electronics America
12.2023 - Current
Supply Chain Analyst
Samsung Electronics America
04.2022 - 12.2023
Product Returns Analyst
Samsung Electronics America
02.2018 - 04.2022
Account Manager
MetroPCS
02.2017 - 02.2018
Bachelor of Arts - Management Information Systems
The University of Texas At Dallas