Alex Kirksey
Greenville,SC
Summary
Certified Phlebotomy Technician (CPT) seeking a position to utilize my knowledge in phlebotomy procedures at a facility with opportunities for growth and advancement of expertise. I look forward to combining my skills in venipuncture, capillary puncture and special collection procedures, with my compassion for people to provide the highest quality control and patient care standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Tropical Smoothie Cafe
09.2023 - Current
- Trained new team members on procedures, customer service, and sales techniques.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Barista
Starbucks, Barista
10.2021 - 10.2023
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
01.2021 - 08.2021
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Certified Phlebotomy Technician (CPT) -
National Healthcare Association
01.2024
- Chemistry
Greenville Technical College
Greenville, SC06.2020
High School Diploma -
Wade Hampton High School
Greenville, SC06.2018
Skills
- Venipuncture on patients of all ages
- Capillary blood collections
- HIPAA Compliance
- Infection control
- Certified in CPR/AED
- Specimen preparation, collection, and transport
- Patient preparation and care
- Specimen labeling procedures
- Medical terminology knowledge
- Glucose Screening
- Customer Service
- Aliquot Knowledge
Certification
- PT - Phlebotomy Technician
- BLS, American Heart Association, 2023
- Workplace Bloodborne Pathogens, 2023
- Safety Orientation for Healthcare, 2023
- HIPAA Compliance, 2023
Timeline
Crew Member
Tropical Smoothie Cafe
09.2023 - Current
Barista
Starbucks, Barista
10.2021 - 10.2023
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
01.2021 - 08.2021
Certified Phlebotomy Technician (CPT) -
National Healthcare Association
- Chemistry
Greenville Technical College
High School Diploma -
Wade Hampton High School