Alex Kwong

I am a results-driven logistics and operations leader with extensive experience managing complex supply chains, B2B operations, and data-driven strategies for high-growth environments. With a proven track record of optimizing operational efficiency, reducing costs, and scaling teams, I combine analytical rigor with strategic vision to deliver measurable business impact.

Throughout my career, I have led cross-functional teams across logistics, transportation, and supply chain operations, leveraging technology, SaaS platforms, and data analytics to streamline processes and improve decision-making. My expertise spans warehouse management, last-mile delivery, inventory planning, demand forecasting, and vendor relations, ensuring operational excellence from end to end.

I am highly skilled in data-driven decision-making, using tools such as Excel, Power BI, SAP, OTM, and advanced reporting dashboards to provide actionable insights for revenue growth, operational efficiency, and customer satisfaction. By translating complex data into strategic initiatives, I enable organizations to reduce bottlenecks, optimize workflows, and scale efficiently in competitive markets.

Adept at leading remote teams and cross-functional projects, I excel in environments that require autonomy, accountability, and strong collaboration across operations, sales, marketing, and product teams. I bring a strategic mindset paired with hands-on execution, capable of designing processes, mentoring teams, and implementing scalable solutions that align with business goals.

I am now focused on leveraging my combined logistics expertise and data-driven approach to contribute to innovative, remote-first organizations seeking operational excellence, measurable growth, and sustainable impact.

• Completed Six Sigma Green Belt Certification to improve operational efficiency and quality control.
• Participated in logistics workshops focusing on innovative solutions for international shipping challenges.
• Volunteered with local logistics training centers to mentor students interested in pursuing careers in supply chain management.
• Developed and led internal training programs for new hires, resulting in a 25% reduction in onboarding time.
• Spearheaded the adoption of new freight management software, improving shipment tracking accuracy by 15%.
• Achieved $500K+ in annual transportation cost savings through SAP TMS optimization and route consolidation.
• Increased delivery reliability by 15% across international lanes through 3PL realignment.
• Built global logistics dashboard (SAP TMS + Power BI) enhancing executive KPI visibility by 40%.
• Maintained 98% fulfillment during global disruptions via contingency carrier planning.
• Managed $3M+ in annual freight spend and supported 1,000+ outbound shipments/month.

• SAP TMS
• NetSuite
• Oracle
• MyCarrier
• Sage
• CargoWise Certified
• WMS Certified
• OSHA 10 & OSHA 30
• DOT, IATA, & IMDG HazMat 49 CFR
• Advanced Excel: Dashboards, Macros