Summary
Overview
Work History
Languages
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Software
References

Alex Kwong

Global Transportation & Supply Chain Leader
Rosemead,CA
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Dynamic logistics and transportation leader with over a decade of progressive experience managing end-to-end global supply chain operations in heavy industrial environments. Specialized in SAP Transportation Management Systems (SAP TMS), multimodal freight optimization, and high-volume logistics across air, ocean, and ground modes. Proven track record in delivering cost savings (up to $500K annually), increasing KPI performance, and aligning transportation strategies with enterprise-wide business goals. Skilled in leading cross-functional teams, building scalable transportation infrastructure, and ensuring compliance in regulated industries (OSHA, DOT, GDP, BIT). Open to long-term contract and conversion roles; experienced in fast ramp-up environments within highly matrixed organizations.

Overview

10
10
years of professional experience
9
9

Certificates

Work History

Lead Shipping Clerk

Shamrock Gates Industrial
Santa Ana, United States
03.2022 - 03.2025
  • Directed global transportation flows across North America, Asia-Pacific, and EU regions; optimized SAP TMS routing logic, reducing freight costs by 18% ($500K/year equivalent) and sustaining 95%+ OTD.

    Improved cross-border shipping compliance by streamlining documentation aligned with federal and GDP standards.

    Increased order accuracy by 33% and reduced transit time by 20% through team optimization and SOP enhancements.

    Built KPI dashboards and presented operational updates to director-level and executive leadership.

    Led a cross-functional logistics team of 15+ and collaborated across procurement, planning, and operations.

Logistics Distribution Lead

SJ Distributions
Maywood, CA
02.2020 - 03.2022
  • Managed 32-person logistics team handling high-volume international freight; reduced costs by 8% and improved delivery speeds by 10%.

    Led successful SAP TMS implementation and system calibration, increasing OTD by 15%.

    Created and maintained dashboards using Power BI for carrier metrics and service-level accountability.

    Facilitated monthly QBRs with procurement and operations, aligning freight spend with KPI performance.

    Supported strategic carrier negotiations, contributing to improved service levels and contract savings.

Senior Inventory Analyst

JP Steelworks
Boyle Heights, United States
04.2018 - 02.2020
  • Delivered 98% inventory accuracy and reduced discrepancies by 26% through systemic root cause elimination.

    Used forecasting to reduce overstock and backorders by 15–20%, improving supply chain responsiveness.

    Negotiated supplier terms to cut raw material costs by 10% while maintaining lead time reliability.

    Aligned WMS practices with regulatory compliance and audit-readiness standards.

Assistant Operations Manager

Green Ghost Collective
Los Angeles, United States
06.2016 - 04.2018
  • Reduced operating costs by 12% and increased profitability by 15% through lean operations improvements.

    Strengthened delivery accuracy and logistics coordination, increasing customer satisfaction by 20%.

Shipping Associate

UPS
Rosemead, United States
10.2015 - 05.2016
  • Delivered 98%+ customer satisfaction via timely and damage-free order processing.

    Supported high-volume shipment flow and eliminated outbound errors through strict coordination.

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Limited
Spanish
Limited

Education

Bachelor of Science - Civil Engineering Technology

Penn Foster College, Scottsdale, AZ
05-2024

Associate of Science - Construction Engineering

Penn Foster College, Scottsdale, AZ
08.2021

Diploma -

San Gabriel High School
05.2015

Skills

  • SAP TMS Implementation & Optimization
  • Global Freight & Transportation Operations
  • 3PL & Carrier Relationship Management
  • Stakeholder Engagement & Executive Reporting
  • KPI-Driven Logistics Cost Reduction
  • Heavy Industry & Compliance Logistics (OSHA, DOT, GDP)
  • Demand Planning & Customs Coordination
  • Advanced Excel Power BI Tableau EDI/API Integration

Accomplishments

  • Completed Six Sigma Green Belt Certification to improve operational efficiency and quality control.
  • Participated in logistics workshops focusing on innovative solutions for international shipping challenges.
  • Volunteered with local logistics training centers to mentor students interested in pursuing careers in supply chain management.
  • Developed and led internal training programs for new hires, resulting in a 25% reduction in onboarding time.
  • Spearheaded the adoption of new freight management software, improving shipment tracking accuracy by 15%.
  • Achieved $500K+ in annual transportation cost savings through SAP TMS optimization and route consolidation.
  • Increased delivery reliability by 15% across international lanes through 3PL realignment.
  • Built global logistics dashboard (SAP TMS + Power BI) enhancing executive KPI visibility by 40%.
  • Maintained 98% fulfillment during global disruptions via contingency carrier planning.
  • Managed $3M+ in annual freight spend and supported 1,000+ outbound shipments/month.

Certification

  • Forklift Operator
  • Mobile Elevated Work Platform Operator
  • Electric Pallet Jack Operator
  • Cherry Picker Operator
  • Epic EHR Systems Training
  • Lead Sigma Six Certification
  • OSHA 10
  • OSHA 30
  • CargoWise
  • WMS

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

HybridOn-SiteRemote

Software

WMS

TMS

Business Dynamic

Advanced Excel & Macros

SAP

Power BI

Oracle OTM

CargoWise

Logistics Tech Integration Badges

References

References available upon request.
Alex KwongGlobal Transportation & Supply Chain Leader