Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Alex LaPage

Kirkwood,NY

Summary

Dynamic and customer-focused professional with extensive experience at Outback Steakhouse, excelling in reservation management and customer engagement. Proven ability to foster positive relationships and maintain cleanliness, ensuring an exceptional dining experience. Skilled in communication and time management, adept at adapting to fast-paced environments while prioritizing guest satisfaction. Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support. Hardworking Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Outback Steakhouse
Vestal, NY
03.2024 - Current
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Greeted customers and escorted them to their tables.
  • Assigned patrons to suitable tables according to server rotation.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Answered phones promptly to record and confirm reservations.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Greeted incoming guests to escort to assigned dining area and present menus.

Pizza Maker

The village slice
Hannibal, NY
06.2023 - 10.2023
  • I would answer the phone, take orders.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Cooked menu items based on customer orders.
  • Set up work stations prior to opening to minimize prep time.

CNA Student

CiTi BOCES
Mexico, NY
09.2022 - 06.2023
  • In class worked on medical terminology, did work based presentations ans assignment.
  • My first year clinicals where only once a week and then my second year clinicals where twice a week, went to different nursing homes and did care on residents.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
  • Provided emotional support to patient.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Answered patient call signals and signal lights to determine patients' needs.

Substitute Janitor

Hannibal School District
Hannibal
10.2021 - 01.2022
  • Cleaned windows, walls, doors and other surfaces.
  • Filled soap dispensers, paper towel dispensers and toilet tissue holders.
  • Disinfected common areas such as lobbies, break rooms and conference rooms regularly.
  • Maintained janitorial equipment in good working condition.
  • Cleaned bathrooms including sinks, toilets, showers and bathtubs and mirrors.
  • Swept, mopped and vacuumed floors in classrooms and hallways.

Education

High School Diploma -

Hannibal High School
Hannibal, NY
06-2023

Skills

  • Reservation management
  • Table assignment
  • Customer greeting
  • Cleanliness maintenance
  • Menu distribution
  • Customer engagement
  • Communication skills
  • Time management
  • Phone etiquette
  • Attention to detail
  • Time management
  • Adaptability
  • Attention to detail

Affiliations

  • Love to be organized and keep a high clean workspace

Timeline

Restaurant Hostess

Outback Steakhouse
03.2024 - Current

Pizza Maker

The village slice
06.2023 - 10.2023

CNA Student

CiTi BOCES
09.2022 - 06.2023

Substitute Janitor

Hannibal School District
10.2021 - 01.2022

High School Diploma -

Hannibal High School

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Alex LaPage