Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex G. Lazo

Richmond,VA

Summary

Highly-motivated student with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

Walgreen Boots Alliance
Richmond, VA
10.2022 - Current
  • Prepared and processed medical insurance claim forms and records.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Interpreted and processed medication orders under supervision of pharmacist.

Dining Room Server

Goodwin House Inc.
Falls Church, VA
08.2019 - 07.2021
  • Developed strong and lasting resident relationships.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Liaised with supervisor to review cases and improve care.

Associate Trainer

Panera Bread
Fairfax, VA
10.2014 - 05.2019
  • Instructed new team members on how to complete tasks.
  • Explained goals and expectations required of trainees.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Performed scheduled inventory counts and supply audits.
  • Coordinated inventory, stocking and ordering.
  • Maintained records tracking adjustments, pallet audits and inventory errors.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

Bachelor of Science - Biology

Virginia Commonwealth University
Richmond, VA
05.2024

Associate of Science -

Northern Virginia Community College
Annandale, VA
08.2020

High School Diploma -

T.C. Williams High School
Alexandria, VA
06.2015

Skills

  • Ordering and Stocking Medications
  • Recordkeeping and Documentation
  • Prescription Filling and Labeling
  • Insurance Billing
  • Staff Training
  • Work Planning and Prioritization
  • Experience in Leadership

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Pharmacy Technician

Walgreen Boots Alliance
10.2022 - Current

Dining Room Server

Goodwin House Inc.
08.2019 - 07.2021

Associate Trainer

Panera Bread
10.2014 - 05.2019

Bachelor of Science - Biology

Virginia Commonwealth University

Associate of Science -

Northern Virginia Community College

High School Diploma -

T.C. Williams High School

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Alex G. Lazo