Summary
Overview
Work History
Education
Skills
Objective
Timeline
Generic
Alex Leone

Alex Leone

Summary

Sales professional with over 7 years of experience in Sales and Business Management, marketing strategies and implementation. Proven record of achieving high levels of customer satisfaction and long-term retention. Highly proficient in managing staff, managing project timelines, and presenting data to executive leaders.

Overview

12
12
years of professional experience

Work History

Business Development Manager (Food & Drink)

Groupon
Los Angeles, CA
09.2023 - Current
  • Secure merchant partnerships using consultative selling strategies to craft and negotiate offer details that align with financial and operational objectives
  • Established new customer accounts using negotiation and sales closing abilities.
  • Facilitate the growth of revenue by contacting and closing merchants who have not done business with Groupon
  • Consistently hit expected metrics on a weekly and monthly basis

Director of Sales-

The Plug Drink Inc
Los Angeles, CA
03.2020 - 09.2023

The Plug Drink is a plant-based functional drink with liver-aiding ingredients designed to support the body’s metabolism.

  • Led all sales and sales training efforts for startup company
  • Created offline Sales Market and Managed team of 5 Sales Reps across California
  • Generated 600+ net new sales accounts, representing $5 Million+ annual revenues
  • Owned and developed multi-channel sales strategy
  • Developed all account-based brand strategies and social media marketing programs from the ground up
  • Handled all implementation of account-based point of sale collateral
  • Managed all account-based product pricing, promotional/discount pricing, and invoicing/billing
  • Promoted products at trade shows across region, connecting with prospects and improving market penetration
  • Serviced existing accounts through self distribution & distribution partnerships

Project Coordinator-

Robert Half International
Los Angeles
12.2016 - 02.2020
  • Coordinated the recruitment and sales operations of 3 separate internal groups related to providing creative web advertising and marketing
  • Supported a 15-member team of The Creative Group (TCG), 8-member team of Robert Half Technology (RHT), and a 5-member team of Strategic Accounts (SA)
  • Raised average TCG quarterly gross margin to $900K through involvement with special projects focused on improving processes within sales support teams
  • Implemented business initiatives to improve RHT team margins and increased sales performance by 15%
  • Analyzed performance metrics data for all 3 internal groups.
  • Developed key insights and presented missing opportunities and strategic enhancements to effectively develop TCG, RHT, and SA teams
  • The company branch achieved a top 5 worldwide ranking for hours booked
  • Awarded RHight on Winner for the First Quarter of 2017 for the TSS operational area

Project Coordinator-

Red Bull Headquarters
Santa Monica
06.2016 - 12.2016
  • Managed front desk operations at the North American Headquarter Office for Red Bull, assisting 750 company wide employees at three different office locations
  • Served as liaison between all vendors, clients, and employees.
  • Communicated with 200-300 visitors per week to educate them on matters related to Red Bull operations, products, and tours.
  • Worked alongside Lead Office Coordinator to help train and mentor new employees
  • Assisted with the organization of meetings, mailings, files, and confidential company documents

Media Sales Service Coordinator-

Cox Cable
Goleta
06.2015 - 10.2015
  • Supported 9 sales representatives in the assessment of key business reports and customer communication efforts
  • Collaborated with team for client needs analysis to evaluate competing premium commercial slots
  • Communicated with clients regarding contractual agreements.
  • Maintained market check logs and prepared production billing using Nova and TIM/Strata
  • Monitored 100 entries of advertising and media report copy.
  • Processed network programming and updated schedule changes for digital guides for COX8SB and LACH channels
  • Ensured grid was accurate and up to date on a weekly basis

Front Desk Associate-

Therapy & Occupational Fitness Center
Santa Barbara
03.2015 - 05.2015
  • Provided office and administrative support related to scheduling, data entry, customer communication, and database maintenance
  • Registered new patients through collection of insurance information
  • Scheduled over 50 patients a week and organized hundreds of patient profiles in WebPT CRM system
  • Successfully improved patient data accessibility and organization

Executive Assistant-

Multiprobe, Inc
Santa Barbara
02.2014 - 12.2014
  • Oversaw accounting and financing aspects of the company through review of invoices, credit card purchases, and expense report reconciliation
  • Supported company profitability through assessment of inventory costs and sales
  • Aided HR by researching potential candidates and scheduling interviews to find high-level talent for the company
  • Generated 100 purchase requisitions and inventory needs on a weekly basis
  • Provided assistance with shipping out products and receiving inventory
  • Entered, matched, and filed data into organized excel sheets

Marketing Programs Specialist-

Citrix Online
Goleta
10.2011 - 06.2013
  • Led the development and execution of marketing strategies focusing on driving consumer retention and loyalty for GoToMeeting, GoToWebinar, and GoToAssist Citrix products
  • Communicated with 75 active customers on a daily basis to inquire about feedback and product enhancement that would increase satisfaction and guarantee client retention
  • Coached 10-15 trial users through online demos of products to improve user efficiency
  • Retrieved 15 lapsed trial users on average by various sales offers.
  • Assisted customers by referring account inquiries to correct teams
  • Awarded as Top Performer on program to win back lapsed trial users and customers
  • Surpassed desired customer retention rate of 85%
  • Served as the personal assistant to the account manager
  • Provided daily support on the development and implementation of various marketing programs

Education

Bachelor of Science - Business Administration, Marketing

San Jose State University

Skills

  • Direct Sales
  • Cold Calling
  • Metric Analysis
  • Customer Complaint Resolution
  • Customer Service
  • Detail Oriented
  • Time Management
  • Team Recruiting and Onboarding
  • Salesforce
  • Hubspot
  • GoToMeeting/Webinar
  • Microsoft Office Suites

Objective

Seeking a Sales Management position to fully utilize my sales and management skills, while contributing to the success of the company.

Timeline

Business Development Manager (Food & Drink)

Groupon
09.2023 - Current

Director of Sales-

The Plug Drink Inc
03.2020 - 09.2023

Project Coordinator-

Robert Half International
12.2016 - 02.2020

Project Coordinator-

Red Bull Headquarters
06.2016 - 12.2016

Media Sales Service Coordinator-

Cox Cable
06.2015 - 10.2015

Front Desk Associate-

Therapy & Occupational Fitness Center
03.2015 - 05.2015

Executive Assistant-

Multiprobe, Inc
02.2014 - 12.2014

Marketing Programs Specialist-

Citrix Online
10.2011 - 06.2013

Bachelor of Science - Business Administration, Marketing

San Jose State University
Alex Leone