Summary
Overview
Work History
Education
Skills
Timeline
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Alex Leone

Summary

Sales professional with over 7 years of experience in Sales and Business Management, marketing strategies and implementation. Proven record of achieving high levels of customer satisfaction and long-term retention. Highly proficient in managing staff, managing project timelines, and presenting data to executive leaders.

Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.

Overview

13
13
years of professional experience

Work History

Business Development Manager (All Verticals)

Groupon
09.2023 - Current
  • Secure merchant partnerships using consultative selling strategies to craft and negotiate offer details that align with financial and operational objectives
  • Established new customer accounts using negotiation and sales closing abilities.
  • Facilitate the growth of revenue by contacting and closing merchants who have not done business with Groupon
  • Consistently hit expected metrics on a weekly and monthly basis
  • Awarded on Team Pacific, Rep of The Quarter Q3 2024

Director of Sales-

The Plug Drink Inc
03.2020 - 09.2023

The Plug Drink is a plant-based functional drink with liver-aiding ingredients designed to support the body’s metabolism.

  • Led all sales and sales training efforts for startup company
  • Created offline Sales Market and Managed team of 5 Sales Reps across California
  • Generated 600+ net new sales accounts, representing $5 Million+ annual revenues
  • Owned and developed multi-channel sales strategy
  • Developed all account-based brand strategies and social media marketing programs from the ground up
  • Handled all implementation of account-based point of sale collateral
  • Managed all account-based product pricing, promotional/discount pricing, and invoicing/billing
  • Promoted products at trade shows across region, connecting with prospects and improving market penetration
  • Serviced existing accounts through self distribution & distribution partnerships

Project Coordinator-

Robert Half International
12.2016 - 02.2020
  • Coordinated the recruitment and sales operations of 3 separate internal groups related to providing creative web advertising and marketing
  • Supported a 15-member team of The Creative Group (TCG), 8-member team of Robert Half Technology (RHT), and a 5-member team of Strategic Accounts (SA)
  • Raised average TCG quarterly gross margin to $900K through involvement with special projects focused on improving processes within sales support teams
  • Implemented business initiatives to improve RHT team margins and increased sales performance by 15%
  • Analyzed performance metrics data for all 3 internal groups.
  • Developed key insights and presented missing opportunities and strategic enhancements to effectively develop TCG, RHT, and SA teams
  • The company branch achieved a top 5 worldwide ranking for hours booked
  • Awarded RHight on Winner for the First Quarter of 2017 for the TSS operational area

Project Coordinator-

Red Bull Headquarters
06.2016 - 12.2016
  • Managed front desk operations at the North American Headquarter Office for Red Bull, assisting 750 company wide employees at three different office locations
  • Served as liaison between all vendors, clients, and employees.
  • Communicated with 200-300 visitors per week to educate them on matters related to Red Bull operations, products, and tours.
  • Worked alongside Lead Office Coordinator to help train and mentor new employees
  • Assisted with the organization of meetings, mailings, files, and confidential company documents

Media Sales Service Coordinator-

Cox Cable
06.2015 - 10.2015
  • Supported 9 sales representatives in the assessment of key business reports and customer communication efforts
  • Collaborated with team for client needs analysis to evaluate competing premium commercial slots
  • Communicated with clients regarding contractual agreements.
  • Maintained market check logs and prepared production billing using Nova and TIM/Strata
  • Monitored 100 entries of advertising and media report copy.
  • Processed network programming and updated schedule changes for digital guides for COX8SB and LACH channels
  • Ensured grid was accurate and up to date on a weekly basis

Front Desk Associate-

Therapy & Occupational Fitness Center
03.2015 - 05.2015
  • Provided office and administrative support related to scheduling, data entry, customer communication, and database maintenance
  • Registered new patients through collection of insurance information
  • Scheduled over 50 patients a week and organized hundreds of patient profiles in WebPT CRM system
  • Successfully improved patient data accessibility and organization

Executive Assistant-

Multiprobe, Inc
02.2014 - 12.2014
  • Oversaw accounting and financing aspects of the company through review of invoices, credit card purchases, and expense report reconciliation
  • Supported company profitability through assessment of inventory costs and sales
  • Aided HR by researching potential candidates and scheduling interviews to find high-level talent for the company
  • Generated 100 purchase requisitions and inventory needs on a weekly basis
  • Provided assistance with shipping out products and receiving inventory
  • Entered, matched, and filed data into organized excel sheets

Marketing Programs Specialist-

Citrix Online
10.2011 - 06.2013
  • Led the development and execution of marketing strategies focusing on driving consumer retention and loyalty for GoToMeeting, GoToWebinar, and GoToAssist Citrix products
  • Communicated with 75 active customers on a daily basis to inquire about feedback and product enhancement that would increase satisfaction and guarantee client retention
  • Coached 10-15 trial users through online demos of products to improve user efficiency
  • Retrieved 15 lapsed trial users on average by various sales offers.
  • Assisted customers by referring account inquiries to correct teams
  • Awarded as Top Performer on program to win back lapsed trial users and customers
  • Surpassed desired customer retention rate of 85%
  • Served as the personal assistant to the account manager
  • Provided daily support on the development and implementation of various marketing programs

Education

Bachelor of Science - Business Administration, Marketing

San Jose State University
San Jose, CA

Skills

  • B2B Direct Sales
  • Prospective Client Outreach
  • Data Metric Evaluation
  • Customer Issue Management
  • Customer Engagement
  • Meticulous Attention to Detail
  • Effective Time Management
  • Talent Acquisition and Onboarding
  • Salesforce Proficiency
  • HubSpot Proficiency
  • Webinar Coordination Skills
  • Microsoft Office Proficiency
  • Business development

Timeline

Business Development Manager (All Verticals)

Groupon
09.2023 - Current

Director of Sales-

The Plug Drink Inc
03.2020 - 09.2023

Project Coordinator-

Robert Half International
12.2016 - 02.2020

Project Coordinator-

Red Bull Headquarters
06.2016 - 12.2016

Media Sales Service Coordinator-

Cox Cable
06.2015 - 10.2015

Front Desk Associate-

Therapy & Occupational Fitness Center
03.2015 - 05.2015

Executive Assistant-

Multiprobe, Inc
02.2014 - 12.2014

Marketing Programs Specialist-

Citrix Online
10.2011 - 06.2013

Bachelor of Science - Business Administration, Marketing

San Jose State University
Alex Leone