Alex Lin
Danville,CA
Summary
Currently a full-time college student with diverse work experience ranging from management at a boba shop to serving at a sushi restaurant and interning as an application engineer. I have demonstrated leadership skills, strong dedication to team dynamics, and a keen sense of self. Passionate about fostering relationships, both professionally and personally, and committed to achieving both quality work as well as a warm environment.
Overview
1
1
year of professional experience
Work History
Intern Application Engineer
Adlink Technology
06.2023 - 08.2023
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
Server
Ari Sushi Dublin
01.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Manager
Lilikoi Boba Danville
02.2022 - 01.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Accomplished multiple tasks within established timeframes.
Education
Diablo Valley College
Pleasant HillSkills
- Verbal and Written Communication
- Customer Relations
- Team Collaboration
- Quality Control
- Workflow Optimization
- Bilingual Communication
- Time Management
- Dependability
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Intern Application Engineer
Adlink Technology
06.2023 - 08.2023
Server
Ari Sushi Dublin
01.2023 - 06.2023
Manager
Lilikoi Boba Danville
02.2022 - 01.2023
Diablo Valley College
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