- Interior Design
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Graphic Design
- Photography
- Music
- Dance
- Fashion
- Drawing and Painting
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- Video Gaming
- Web Development and Design
- Coding and Programming
- Reading
- I like working with my hands and fixing things
- Astrology
- Animal Care
- Personal Development and Self-Improvement
- Animal Welfare Advocacy
Alex Lopez
Fargo,ND
Summary
Proven Room Attendant and Food Service Worker with a track record of enhancing guest satisfaction at Holiday Inn Express Hotel through meticulous housekeeping and exceptional customer service. Demonstrates expertise in sanitation practices and stress tolerance, significantly reducing guest complaints. Skilled in teamwork and detail-oriented tasks, consistently delivering high-quality hospitality services.
Overview
13
13
years of professional experience
Work History
Room Attendant
Holiday Inn Express Hotel
08.2021 - 09.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Checked appliances in guest rooms to determine good working order.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
Room Attendant
La Quinta Inn & Suites
01.2015 - 03.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
Food Service Worker
Schlotzsky's
01.2012 - 03.2014
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Demonstrated knowledge of menu items and corresponding ingredients.
Education
No Degree -
Moorhead High School
Moorhead, MNSkills
- Housekeeping
- Teamwork
- Stress tolerance
- Work prioritization
- Sanitation practices
- Detail-oriented
- Written and oral communications
- Customer service
- Time management
- Hospitality industry
- Basic Computer Skills
- Traditional drawing
- Digital illustration
- Hair coloring
- Hair cutting
- Empathy and compassionate care
- Emotional support
- Analytical thinking
- Emotional awareness
- Critical thinking
- Active listening
- Behavior observation
- Patience and tolerance
- Creativity and innovation
- Honest and dependable
- Problem-solving
- Dependable and responsible
- Wound care
- Basic animal care
- Organizational skills
- Task prioritization
- Inventory management
- Animal behavior
- Careful restraint
- Adaptability and flexibility
- Interpersonal skills
Accomplishments
Being someone who has struggles with anxiety and learning difficulties, working in hospitality has greatly improved my communication, organizational and time management skills and has made me a very reliable and consistent worker.
Interests
Timeline
Room Attendant
Holiday Inn Express Hotel
08.2021 - 09.2024
Room Attendant
La Quinta Inn & Suites
01.2015 - 03.2020
Food Service Worker
Schlotzsky's
01.2012 - 03.2014
No Degree -
Moorhead High School