Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Timeline
Generic

Alexander Luka

Tampa

Summary

Precise Senior Accounts Receivable Analyst with many years of experience working in different sectors like the food & beverage and in the pharmaceutical account industry. Skilled at fixing account and data discrepancies with professionalism and using different ERP systems. Proven history of resourcefulness, accuracy and extensive knowledge of Accounts Receivable. Expertise background in providing strategic insights and actionable recommendations. Delivered key contributions to cross-functional teams, driving efficiency and process improvements. Demonstrated expertise in data analysis and problem-solving.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr. Analyst Enhanced Sales & Service Collection

Cardinal Health
01.2023 - Current
  • Led cross-functional teams in implementing process improvements that enhanced operational efficiency.
  • Manage ownership and serve as liaison to support stake holder requests.
  • Collaborate with cross functional teams to ensure seamless operations for internal and external customers.
  • Resolve barriers and research operational issues that arose from day-to-day activities.
  • Provide ad-hoc reporting in aging, collection analytical reports
  • Streamline and optimize any process that could be functioned for my daily work
  • Support any set up with pricing, credit team implementation work.
  • Conducted risk assessments to support strategic planning initiatives and mitigate potential challenges.
  • Collaborate cross functionally to ensure timely processes through any assigned accounts.

Senior Accounts Receivable

RTI Surgical
06.2021 - 12.2022
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Matched purchase orders with invoices and recorded necessary information.
  • Input financial data and produced reports using SAP.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers. Performing frequent analysis of customer accounts to
  • Clearing invoices using the functions in MS Dynamics.
    Processes ACH and Wire payments
  • Post credit memos to appropriate invoices upon request of Credit Analyst
  • Prepare bank deposits, reconcile, and overnight checks each day to Lock Box
  • Filing, tracking, and maintaining files for ACH, Credit Card transactions, and Lock Box Reports
  • Reviews both company and personal annual financial statements for risk trends and potential changes to the risk profile.
  • Spreads financials and projections for both company and personal borrowers and guarantors.
  • Ensured the systems of record are accurate for the loans being administered. Ensure management information is reported timely and accurately. Ensured that regular annual reviews are performed.
  • Provided support with commercial loan origination and ongoing loan portfolio management.
  • Accurately and timely evaluate borrower credit risk and be able to articulate conclusions to the Deal Team and Management





Senior Accounts Receivable Analyst

Primo Water
09.2020 - 05.2021
  • Classify and research claims from small customer accounts for validity
  • Work with contacts in various internal/external departments
  • For all deduction types, pursue recoverable dollars (chargebacks) and clear valid deductions in a timely manner
  • Effective listener that gathers facts and communicates course of action
  • Communicate effectively with internal/external customers; understand actionable items and meet all deadline commitments
  • Maintain logs/notes for follow-up resolution of outstanding issues
  • Manage electronic storage of backup documentation
  • Includes tracking deduction reasons, bill of ladings, contracts, promotions and other documents required for support of the deduction
  • Maintain internal/external deduction reason code cross-reference tables
  • Maintain/refresh reports
  • Submit 1-2 people/process/technology improvements per month.

Financial Analyst

Johnson and Johnson
10.2018 - 09.2020
  • Responsible for the proactive evaluation, investigation and timely collection of outstanding accounts receivables
  • Manages medium to high level customer accounts as defined by sales volume, credit exposure, risk and/ or other factor(s)
  • Handling government accounts from invoice to receiving cash and applying payments
  • Proactively manage assigned accounts through the invoice to cash cycle to include collections, credit line administration and billing dispute identification and resolution
  • Serve as the single point of contact for inquiries, requests and issues related to accounts receivable for an assigned portfolio of customers
  • Perform customer financial analysis to recommend and establish credit lines
  • Ensures that accounts remain within the assigned credit limits as well as assess and mitigates financial risk
  • Drive desired customer payment behavior through visits, calls, reports and other forms of timely and insightful contact with customers
  • Employs collection technique and negotiation to maximize cash
  • Flow and create a favorable financial relationship and customer experience
  • Analyze data, trends, drivers and root cause in customer payment behavior
  • Partners with other internal functions to create appropriate action plans to remove barriers to payment as well as provides support for action planning with data/dashboards
  • Identifies and execute opportunities for process improvements to increase efficiency

Accounts Receivable Analyst

Refresco
06.2016 - 09.2018
  • Will perform frequent analysis of customer accounts to ensure cash is posted correctly
  • Clear invoices using the functions in MS Dynamics
  • Download Lock Box report from bank site, process Dynamics generated exception report, export check copies, ensures all cash is posted accurately to invoices
  • AR Analyst contacts customers when the remittance is not received or not legible for Dynamics to post
  • Processes ACH and Wire payments
  • Post credit memos to appropriate invoices upon request of Credit Analyst
  • Prepare bank deposits, reconcile, and overnight checks each day to Lock Box
  • Involvement in customer contact through inbound and outbound calls
  • As an Accounts Receivable Analyst, you will process and fax upon request of the customer ACH and W-9 Forms
  • Filing, tracking, and maintaining files for ACH, Credit Card transactions, and Lock Box Reports
  • Reviews both company and personal annual financial statements for risk trends and potential changes to the risk profile
  • Spreads financials and projections for both company and personal borrowers /guarantors
  • Ensure the systems of record are accurate for the loans being administered
  • Ensure management information is reported timely and accurately Ensures that regular annual reviews are performed., Research and determine the root cause of deductions within a specified timeframe and reduce future occurrences by working closely with customers and internal business partners
  • Contact customers and internal business partners to obtain additional information regarding a claim for analysis
  • Maintain Excel spreadsheets and files as needed for each open deduction
  • Analyze information gathered through research and investigation
  • Use critical thinking skills to analyze research results to determine validity of deduction
  • Use problem solving skills to make appropriate recommendations for resolution of deductions and disputes based on research results and analysis
  • Resolve customer deductions and clear the open items from the customer’s account
  • Prepare documentation supporting each claim and its resolution
  • Maintain records of communication with customers and other internal business partners
  • Proactively identify trends and assist in implementing processes to prevent invalid deductions
  • Perform credit responsibilities including new customer approval, financial statement analysis, contract review, understanding D& B credit reports, authorize credit lines, etc
  • Reviews orders on a daily basis that are on hold/release report and takes required action
  • Generate management reports and analysis, as required
  • Participate in all internal/external and bank audits (SOX testing)
  • Interact with sales team, compliance department, warehouse personnel to resolve Customer issues
  • Collecting the amounts of overdue funds from the customer, issuing dunning letters to overdue accounts, and maintaining accurate records about the customer payment status
  • Helped clients work out payment arrangements and followed up with clients on payment issues etc
  • Provided information by collecting, analyzing, and summarizing data; responded to all client's request

Claims Clearing Analyst

Acosta Sales & Marketing
01.2016 - 06.2016
  • Processes order claims, assesses escalations, and provides resolution in priority order
  • Searches for and links invoices, contracts, and Proof of Performance to claims
  • Uses systems, reports, and Standard Operating Procedures (SOPs) to work assigned claim steps and gather supporting claims information
  • Processes invalid claims in accordance with set policies and guidelines
  • Researches validation issues and recommends appropriate solutions
  • Reviews claims dashboard for actionable items on a frequent basis
  • Communicates with clients and customers on a regular basis and provides value add solutions
  • Escalates appropriately to the Supervisor when needed to get information or handle complex client and customer situations
  • Discusses defect issues with Sales, clients, customers, and management team and works with them to address the root cause
  • Clear all valid claims according to client guidelines in various appropriate methods and systems (Siebel, SAP, etc.)
  • Enter the client-defined information into the client proprietary system
  • Receive client-defined data elements from Claims Professionals and validate information in system to determine complete

AR/AP/ Billing Analyst

All Cities Cleaning Inc
08.2005 - 01.2016
  • Handles all aspects of business operations including full cycle accounting and client contact/negotiations
  • Point of contact between property and shift managers; provides quick turn-around time to clients by handling all service requests in a professional and proficient manner
  • Negotiates, prepares, and composes client contracts based on agreed terms
  • Accounts Payables-Matches PO’s to vendor invoice’s, codes to GL, and does weekly check runs for payments
  • Accounts Receivables-Generates billing invoices to customers, conducts collection calls on all past due customers, and applies all incoming payments to GL
  • Purchasing-Orders general office and cleaning supplies
  • Expenses-Creates excel spreadsheets to maintain and record all company’s and employees’ expense reports
  • Human Resources-Responsible for completion, submission, and maintenance of records for all employee documentation including; state/federal government, tax, and any other required forms by law
  • Legal Documentation- Responsible for completion, submission, and maintenance of records for all inter-company legal documentation including; state/federal tax, business licenses, insurances, and any other required forms by law
  • Marketing & Graphics-Creates and designs company brochures and business cards for marketing purposes; also handles any other marketing concepts

Business Analyst

CITI/TCS, Sun Coast Staffing
11.2013 - 12.2013
  • Assisted with development and execution of Test Strategy Plans
  • Acquired and evaluated all project documentation for test preparation
  • Assisted with coordination of testing lifecycle activities: Business Scenario, Test Script development, Data Strategy, Validation Requirements, Test Execution, and Post Implementation Support
  • Designed and facilitated Business Scenario Workshop
  • Defined detail testing coverage for all UAT Test Classes
  • Executed Scripts and recorded results using Quality Center Tools
  • Coordinated system testing windows with technology partners
  • Reported, analyzed and escalated problems/ issues within the Defect Management process using Quality Center Tools
  • Provided daily and weekly progress reports

Education

BS - Finance

University of South Florida
Tampa, FL
2012

BA - Business Management

University of South Florida
Tampa, FL
2011

Skills

  • Microsoft Office, Excel (Pivot Tables, V-Lookups), SAP, Oracle NetSuite
  • Customer Relations
  • Federal Regulation Compliance
  • Record Reconciliation
  • Customer Account Review
  • SAP Reports
  • General Ledger Management

Affiliations

Student Organization Future Business Leaders of America Phi Beta Lambda Member of the USF Student Finance Association

Certification

  • Credit License - Credit Business Associate (CBA) is a designation offered by the National Association of Credit Management

Timeline

Sr. Analyst Enhanced Sales & Service Collection

Cardinal Health
01.2023 - Current

Senior Accounts Receivable

RTI Surgical
06.2021 - 12.2022

Senior Accounts Receivable Analyst

Primo Water
09.2020 - 05.2021

Financial Analyst

Johnson and Johnson
10.2018 - 09.2020

Accounts Receivable Analyst

Refresco
06.2016 - 09.2018

Claims Clearing Analyst

Acosta Sales & Marketing
01.2016 - 06.2016

Business Analyst

CITI/TCS, Sun Coast Staffing
11.2013 - 12.2013

AR/AP/ Billing Analyst

All Cities Cleaning Inc
08.2005 - 01.2016

BA - Business Management

University of South Florida

BS - Finance

University of South Florida

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