Ethan Alicea
Yonkers
Summary
Service Associate recognized for efficiency in task completion and strong customer service skills. Expertise in conflict resolution and time management, contributing to exceptional client interactions. Proven ability to communicate effectively and adapt to diverse situations, ensuring high-quality service delivery. Aiming to leverage these competencies to enhance customer satisfaction and operational success.
Overview
2
2
years of professional experience
Work History
Service Assoiate
Homefield Bowl
Yonkers
01.2023 - Current
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Yonkers Montessori Academy
Yonkers, NY07-2024
Skills
- Customer service
- Time management
- Team collaboration
- Effective communication
- Stock replenishment
- Customer support
- Customer service excellence
- Patience and tolerance
- Excellent communication
- Multitasking and organization
- Team player mentality
- Listening skills
Timeline
Service Assoiate
Homefield Bowl
01.2023 - Current
High School Diploma -
Yonkers Montessori Academy
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