Summary
Overview
Work History
Education
Skills
Timeline
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Alex Luna

IT Support/ Help Desk Technician
Maywood,CA

Summary

Entry-level IT professional with a Cybersecurity Undergraduate Certificate and foundational knowledge of Windows, Linux, networking, virtual machines, and Wireshark. Strong troubleshooting, customer service, and communication skills seeking to provide reliable technical support.

Overview

2
2
years of professional experience

Work History

Cyber Security Consultant Trainee

Cimarron Escrow
05.2025 - 01.2026
  • Conducted security assessments, vulnerability testing, and security audits to identify and mitigate risks.
  • Supported risk assessments, compliance documentation, and security reporting.
  • Facilitated risk assessments, compliance documentation, and security reporting to ensure adherence to regulations.
  • Assisted with implementing security controls, policies, and procedures.
  • Supported penetration testing and incident response activities.
  • Reviewed firewall, antivirus, and endpoint protection configurations.
  • Contributed to penetration testing and incident response activities to strengthen security posture.

Deli Clerk

Safeway
06.2024 - 11.2024
  • Prepared deli items following food safety and quality standards
  • Maintained clean, sanitized work areas and equipment
  • Greeted customers at counter to fulfill requests and answer questions.
  • Sliced meats and cheeses to customer specifications
  • Supported inventory counts and replenished supplies efficiently
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.

Education

Cyber Security Undergraduate Certificate - Cyber Security

Southern New Hampshire University
Hooksett, NH
05.2001 -

Skills

  • Vulnerability analysis
  • Threat intelligence
  • Risk assessment
  • Cybersecurity Fundamentals
  • Technical Troubleshooting
  • Networking
  • Penetration testing
  • Windows
  • Linux
  • Virtual Machines
  • Incident management
  • Social engineering

Timeline

Cyber Security Consultant Trainee

Cimarron Escrow
05.2025 - 01.2026

Deli Clerk

Safeway
06.2024 - 11.2024

Cyber Security Undergraduate Certificate - Cyber Security

Southern New Hampshire University
05.2001 -
Alex LunaIT Support/ Help Desk Technician