Alex Manlove
Auburn,WA
Summary
Dynamic technician with strong problem-solving and technical skills. Expertise in overseeing repair processes and mentoring teams, driving consistent improvements in service quality and operational efficiency.
Overview
9
9
years of professional experience
Work History
Lead Diagnostic Technician
Mercedes-Benz of Seattle
Seattle, WA
07.2017 - Current
- Diagnose complex vehicle issues using advanced diagnostic tools.
- Monitor technician workload to ensure a streamlined repair process.
- Organize and lead inhouse technician training for technicians of all skill levels.
- Mentor apprentice technicians on best practices for diagnostics and repair techniques.
- Order and maintain shop equipment and special tools.
- Address all comeback vehicles and oversee diagnosis/repair.
- Open TIPS and XSS tickets as necessary.
Education
MB DRIVE
Boston, MA06-2017
Certificate of Automotive Technology -
UTI
Sacramento01-2017
Skills
- DAS 4
- Gen 3 Hybrid
- Electric G-wagon
- Manual Power Down
- DS1
- DS2
- EQ Certified
- Electrical, Comfort, and Telematics Pillar completed
- Steering and Suspension Advance Pillar completed
Timeline
Lead Diagnostic Technician
Mercedes-Benz of Seattle
07.2017 - Current
MB DRIVE
Certificate of Automotive Technology -
UTI