Summary
Overview
Work History
Education
Skills
Languages
Field
Certification
Languages
Timeline
Generic

Alejandro Marshall

Miami,Florida

Summary

Outgoing student pursuing flexible part-time/full-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Eager to apply academic knowledge and developing skills in a professional setting while gaining hands on experience in the work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Baggage Handler

Brightline
Miami, Florida
06.2025 - Current
  • Loaded and unloaded baggage from trains efficiently and safely.
  • Sorted and organized luggage for timely transportation to destinations.
  • Communicated with team members for smooth baggage operations.
  • Responded to customer inquiries about lost or delayed baggage.
  • Collaborated with other departments to streamline baggage handling processes.

Ramp Agent

Swissport Miami International Airport
Miami
09.2023 - 06.2024
  • Bag-room agent
  • Handling flights

Customer Service

Miami Water & Air
El Portal
08.2023 - 09.2023
  • Resolving customer issues in a timely manner

Packaging & Labeling

VD Importers Inc
Hialeah Gardens
08.2021 - 07.2023
  • Developed a system to measure water quality & improve water conservation
  • Scheduled appointments & follow ups to have water filter system installed in homes
  • Verify homeowners eligibility for Water Filter System
  • Assisted customers with locating items & providing product information
  • Packing orders
  • Stocking shelves
  • Unloading & Loading shipment trucks
  • Properly sorting & labeling orders

Lab Technician

Vision Unlimited
Miami
12.2020 - 06.2021
  • Assisting in lab work of optic lenses
  • Receiving optic prescriptions
  • Sorting patient orders to be sent out to clinics
  • Calibrating Machines
  • Polishing and mounting optical lenses
  • Communicating with clinic personnel
  • Restocking the lab

Front Desk

Greater Miami Skateshop
Doral
03.2018 - 10.2020
  • Attending Front Desk & customers
  • Restocking the shop with equipment
  • Packing & assembling online orders
  • Phone calls
  • Assembling skateboards

Front Desk

Magic City SkateShop
Miami
10.2017 - 01.2018
  • Attending Front Desk & customers
  • Restocking the shop with equipment
  • Restocking the fridge

Customer Service

Starlight Corporation
08.2021 - 01.2023
  • Created reports and documents as requested by the office manager
  • Filing, answering phone calls, scheduling appointments
  • Communicating with clients
  • Clerical Office work
  • Handled customer complaints calmly and professionally

Education

ASSOCIATES - Criminal Justice

MIAMI Dade College
Miami
09.2025

Skills

  • Multitasking
  • Adaptability
  • Effective Communication
  • Time Management
  • Analytical Thinking
  • Leadership
  • Customer Service
  • Organization
  • Teamwork
  • Critical Thinking
  • Team collaboration

Languages

  • English
  • Spanish

Field

Criminal Justice

Certification

Welcoming customers with Disabilities.

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Baggage Handler

Brightline
06.2025 - Current

Ramp Agent

Swissport Miami International Airport
09.2023 - 06.2024

Customer Service

Miami Water & Air
08.2023 - 09.2023

Customer Service

Starlight Corporation
08.2021 - 01.2023

Packaging & Labeling

VD Importers Inc
08.2021 - 07.2023

Lab Technician

Vision Unlimited
12.2020 - 06.2021

Front Desk

Greater Miami Skateshop
03.2018 - 10.2020

Front Desk

Magic City SkateShop
10.2017 - 01.2018

ASSOCIATES - Criminal Justice

MIAMI Dade College

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