Alex Martinez
Chino
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Experience in hospitality industry ranging from casual to high-end establishments to Mom & Pop restaurants/bars.
Overview
9
9
years of professional experience
Work History
Bartender/Server
P.F. Changs
02.2015 - 05.2021
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
- Upheld high sanitation and safety standards while delivering and serving food.
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Entered orders, delivered food and beverages, and processed payments.
- Trained new servers and bartenders in restaurant procedures and customer service standards.
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
- Controlled the flow of food from the kitchen to the dining table.
- Answered phones and took phone orders for customer pick up or delivery.
Banquet Bartender/Server
Red Hill Country Club
04.2017 - 02.2019
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards.
- Poured draft beers, wine selections, and non-alcoholic beverages to fulfill dining room and bar orders.
- Adhered to all ABC and company-defined regulations.
- Used POS system to process cash and credit card transactions.
Bartender
Union On Yale
05.2021 - 05.2023
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up glassware, liquor and other necessary supplies for special events.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Bosscat Kitchen & Libations
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Don Antonio Lugo
Skills
- Teamwork and Professionalism
- Identification and Compliance
- Responsible Serving
- Professional Service Standards
- Mixology Techniques
- Bar Operations and Logistics
- Handling Difficult Customers
Timeline
Server
Bosscat Kitchen & Libations
04.2023 - Current
Bartender
Union On Yale
05.2021 - 05.2023
Banquet Bartender/Server
Red Hill Country Club
04.2017 - 02.2019
Bartender/Server
P.F. Changs
02.2015 - 05.2021
High School Diploma -
Don Antonio Lugo