Alex Martinez
Bluffton,SC
Summary
Skilled Field Service Technician with a proven track record at Hilton Head Public Service District, excelling in fault diagnosis and fostering customer relationships. Demonstrated ability to enhance service quality through effective troubleshooting, repair, and preventive maintenance. Skilled in team supervision and emergency response, ensuring compliance with environmental safety standards and regulatory requirements.
Overview
10
10
years of professional experience
Work History
Field Service Technician
Hilton Head Public Service District
Hilton Head Island, SC
02.2013 - 02.2023
- Monitored water pressure, flow rates, and water levels in distribution systems.
- Responded quickly to customer inquiries regarding service interruptions or quality issues.
- Assisted in responding to emergency situations such as breaks in main lines or pump failures.
- Ensured compliance with local laws and regulations governing public health standards for drinking water quality.
- Participated in training sessions on proper safety procedures when operating machinery or dealing with hazardous materials.
- Inspected fire hydrants and performed repairs as needed.
- Calibrated and adjusted instruments used to measure flow rate, pressure, level.
- Conducted regular inspections of all components of the distribution system including tanks, pumps, reservoirs, and pipelines.
- Identified potential problems with the distribution system before they become serious issues.
- Installed new pipes and fittings to extend or repair existing mains.
- Provided technical assistance to co-workers during difficult tasks such as repairing broken pipes or installing new equipment.
- Maintained records of all operational data including test results, maintenance schedules.
- Reported any malfunctioning equipment to supervisors for repair or replacement.
- Recorded readings from gauges and meters at pumping stations and wells.
- Performed routine maintenance on pumps, valves, meters, and other equipment associated with the water system.
- Completed daily logs of activities related to operations of the water system.
- Collected samples of water for laboratory analysis to ensure compliance with state regulations.
- Collected samples to assess water quality and tested for pH, hardness and sediment levels.
- Used forklifts, pumping equipment and air compressors frequently.
- Followed EPA and OSHA regulations to maintain safety of water and personnel.
- Refilled and replaced chemical containers to prevent shortages and delays.
- Performed grounds and equipment maintenance to keep facility running smoothly.
- Monitored chemical feed pumps to verify proper chemical dosage in treated water.
- Operated and maintained overhead cranes and lift stations.
- Responded to plant emergencies and equipment breakdowns by contacting appropriate supervisors and adhering to protocols.
- Assisted with sewer line installations and inspections.
- Maintained, repaired and lubricated equipment.
- Assisted in safe unloading and storage of chemicals.
- Added chemicals to disinfect and deodorize water and other liquids.
- Performed housekeeping duties to keep facilities clean and neat.
Education
High School Diploma -
Morristown High School
Morristown, IN06-2004
Skills
- Fault diagnosis
- Safety assessment
- Customer training
- Tool management
- Valid Driver's license/CDL
- Equipment inspection
- Troubleshooting and repair
- Positive attitude
- Verbal and written communication
- Accountability and work ethic
- Environmental safety
- Team supervision
- Hand tools proficiency
- Work orders
- Inventory management
- Preventative maintenance
- Courteous and professional
- Mechanical background
- Service quality
- Work order prioritization
- Multimeter usage
- Training and mentoring
- Equipment oversight
- Power tools
- Timely reports completion
- Customer consulting
- Equipment Repair
- OSHA certification
- Emergency response
- Preventive Maintenance
- Record keeping
- Power tools operation
- Heavy lifting
- Repair and installation
- Field repairs
- Customer service
- Relationship building
- Installation and maintenance
- Teamwork and coordination
- Problem-solving
Languages
Spanish
Limited
References
References available upon request.
Timeline
Field Service Technician
Hilton Head Public Service District
02.2013 - 02.2023
High School Diploma -
Morristown High School