Alex Massie
Kalamazoo,MI
Summary
Graduate student pursuing a Master’s degree with professional experience in family preservation and community-based services. Brings strong communication skills, ethical practice, and experience working with diverse populations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FTBS Perservation Worker
Samaritas
07.2025 - Current
- Provided in-home, solution-focused family preservation services to support child safety and family stability
- Worked collaboratively with families to identify strengths, set goals, and develop action plans
- Conducted family assessments and helped reduce risk factors related to child welfare involvement
Assistant Coordinator
Residential Opportunities
06.2024 - 04.2025
- Improved shift efficiency and crisis response, leading to higher staff retention and transitions, by mentoring team members during high-stress situations.
- Strengthened team cohesion and staff development, by building strong relationships with staff and aligning team goals with program needs.
Skill Building Tech
Residential Opportunities
08.2020 - 06.2024
- Managed Behavioral Crises to help client deescalate
- Worked with clients and staff to keep a safe environment
Education
Bachelor of Science - Psychology and Criminal Justice
Western Michigan University
Kalamazoo, Michigan04.2024
Skills
- Problem-solving
- Creative thinking
- Family assessment
- Case documentation
- Case management
- Active listening
Certification
- CPR/First Aid/AED
- Trauma informed care
Timeline
FTBS Perservation Worker
Samaritas
07.2025 - Current
Assistant Coordinator
Residential Opportunities
06.2024 - 04.2025
Skill Building Tech
Residential Opportunities
08.2020 - 06.2024
Bachelor of Science - Psychology and Criminal Justice
Western Michigan University