Alex Mcdonald
El Paso
Summary
Developed extensive experience leading root cause analyses (RCA), 8D problem-solving, and cross-functional initiatives across multiple manufacturing plants. Skilled in vendor collaboration, project management, and process optimization, with a proven track record of reducing defects, improving response times, and delivering measurable efficiency gains. Adept at translating complex technical data into actionable insights and presenting findings to both internal leadership and external stakeholders. Experienced in managing budgets, evaluating proposals, and implementing automation and process improvements. Highly motivated and proactive, with a strong ability to identify cost-saving opportunities, mitigate risk, and drive continuous improvement.
Overview
2
2
years of professional experience
Work History
CS&Q Quality Engineer
Schneider Electric
01.2025 - Current
- Lead root cause analyses (RCA) and 8D problem-solving initiatives across 6 North American plants, coordinating with plant engineers, design/application engineering, and supply chain to resolve customer issues; contributed to a “Hyper Care Committee” that improved customer response time by 20% in 2024 and reduced defect rates.
- Conduct Value Stream Mapping (VSM) and other data-driven analyses to identify cost-saving opportunities, reduce risk factors, and improve takt time, resulting in measurable efficiency gains and prevention of costly rework.
- Host monthly customer review meetings with senior leaders and plant quality teams, preparing dashboards and presenting quality and performance metrics across North America and select global plants.
- Manage issue tracking and reporting through Salesforce and customer-owned systems, ensuring accurate documentation, transparent communication, and timely resolution of customer concerns.
- Create and standardize new processes, including subcontractor SOPs and plant-wide root cause frameworks, strengthening supplier reliability, reducing systemic errors, and driving long-term quality improvements.
- Led a $100K project with external vendors to evaluate and implement automation solutions for assembly lines, including smart torque tools and robotic torque arms, aligning technical requirements, assessing proposals, and ensuring value-driven outcomes.
Engineer Intern
Grizzly Electrical
02.2024 - 05.2024
- Manage and document necessary changes for fiber-optic cable installations at business sites, ensuring compliance with work-order contracts.
- Cross-check on-site capabilities with agreed requirements in work-order contracts.
- Oversee residential electrical repairs and installations as specified by property management contracts, ensuring completion of all tasks.
- Installation of fiber optic cables and electrical work under supervision
Education
Bachelor of Science - Mechanical Engineering
University of Texas At El Paso
El Paso, TX08.2024
Associate of Arts - Multidisciplinary Studies
El Paso Community College
El Paso, TX12.2020
Skills
- Fusion 360 CAD Certification 2020
- Control plan development
- Root-cause analysis
- Process change documentation
- PPAP submissions
- SOP development
- SAP – data retrieval for inventory, shipments, or order-related analysis
- Cross-Functional Collaboration
Languages
English: Fluent
Spanish: Native
Timeline
CS&Q Quality Engineer
Schneider Electric
01.2025 - Current
Engineer Intern
Grizzly Electrical
02.2024 - 05.2024
Associate of Arts - Multidisciplinary Studies
El Paso Community College
Bachelor of Science - Mechanical Engineering
University of Texas At El Paso
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