Alex Meda
Atlantic City,NJ
Summary
Proven leader in driving growth and enhancing customer experiences, notably at MarmoGranitSIM. Expert in targeted marketing and team training, I've significantly improved client loyalty and operational efficiency. Leveraging Google Analytics and innovative strategies, I've consistently exceeded sales targets and maximized event attendance, demonstrating exceptional time management and results-driven focus.
Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. True team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Sales Marketing Executive
MarmoGranitSIM
06.2022 - Current
- Developed strong client relationships for increased customer loyalty and repeat business.
- Conducted market research to identify trends and inform marketing strategies, driving company growth.
- Analyzed competitors'' offerings to identify areas for differentiation, informing product positioning strategy improvements.
- Optimized marketing budgets by reallocating resources based on campaign performance analysis.
- Mentored junior sales team members, contributing to their professional development and success within the company.
- Conducted market research to identify customer needs and preferences.
- Delivered compelling presentations to secure new business opportunities and partnerships.
- Managed sales pipelines effectively, leading to consistent achievement of quotas.
- Maximized ROI on paid advertising campaigns through continuous optimization efforts based on data-driven insights.
- Enhanced online presence by revamping website design elements and optimizing SEO strategies.
Food Runner
Margaritaville
06.2024 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleaned and sanitized food preparation and serving areas.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Server Manager
Yaki Bar Mamaia
06.2022 - 09.2022
- Trained servers on order management, food service quality and how to build rapport with guests.
- Led team of servers to consistently meet customer service and sales targets.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Monitored server performance and provided feedback to enhance server delivery.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Liaised between servers and upper management to address issues and manage challenges.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Enforced compliance with uniform and personal presentation standards.
Bar Supervisor
Neversea Beach
07.2022 - 07.2022
- Completed bar opening and closing procedures.
- Poured and prepared mixed drinks for over [Number] customers daily.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Handled cash accurately and prepared nightly deposits.
Festival Coordinator
UNTOLD
07.2023 - 07.2023
- Boosted attendee satisfaction by managing the selection and scheduling of high-quality entertainment acts and attractions.
- Facilitated seamless ticketing processes by overseeing sales operations and implementing user-friendly online systems.
- Maintained positive community relations through proactive engagement with local organizations before, during, and after the event.
- Established efficient communication channels between staff members using digital tools for better coordination during events.
- Enhanced festival attendance by implementing innovative marketing strategies and engaging social media campaigns.
- Delivered memorable experiences to attendees through exceptional attention to detail in planning and execution stages.
- Promoted environmental sustainability efforts within festival activities by incorporating green initiatives throughout the event.
Education
MBA - Business Administration And Management, Economics
UBB Cluj
Cluj-Napoca, Cluj, ROMANIA07.2025
Skills
Targeted marketing
Email campaigns
Google Analytics
Crew Coordination
Team Training
Health and safety compliance
Staff Management
Food handling
Stage Management
Logistics Management
Accessibility Planning
Time Management
Side Skills
SEO (Search Engine Optimization): Knowledge of optimizing content for search engines to increase visibility and drive traffic.
Content Creation: Skills in creating engaging content, including writing, video production, and photography.
UI/UX Design: Understanding of user interface and user experience design principles to enhance the usability and aesthetics of web and mobile applications.
Analytics and Data Interpretation: Ability to use tools like Google Analytics to track and analyze the performance of marketing campaigns.
Branding: Expertise in developing and maintaining a cohesive brand identity across various platforms.
Copywriting: Writing persuasive and compelling copy for various marketing materials.
Timeline
Food Runner
Margaritaville
06.2024 - Current
Festival Coordinator
UNTOLD
07.2023 - 07.2023
Bar Supervisor
Neversea Beach
07.2022 - 07.2022
Sales Marketing Executive
MarmoGranitSIM
06.2022 - Current
Server Manager
Yaki Bar Mamaia
06.2022 - 09.2022
MBA - Business Administration And Management, Economics
UBB Cluj