Alex Medrano
Mesquite,TX
Summary
Results-driven individual with a diverse background in customer service, vehicle maintenance, and inventory management. Known for maintaining accurate records and enhancing operational processes, ready to support organizational goals through effective equipment handling and collaborative teamwork.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Chemical Manufacturing & Accounting
TCS Environmental & Banger Labs
Garland, Texas
05.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Assisted customers with billing inquiries and account information.
- Processed payments and set up payment plans for customers.
- Maintained accurate records of customer interactions and transactions.
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments with precision and care.
- Helped with inputting employee timesheets.
Mechanic
Gracias Brake & Auto
Dallas, Texas
05.2024 - 08.2025
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Repaired and replaced brakes, exhaust systems, and other critical components.
- Performed routine maintenance including oil changes and tire rotations.
- Maintained a clean and organized workspace to ensure safety standards.
- Assisted customers with service questions and vehicle recommendations.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
Key Holder
Dollar General
Mesquite, Texas
12.2024 - 02.2025
- Also had a period from April 2024 to July 2024
- Managed store operations and ensured adherence to company policies.
- Oversaw cash handling and maintained accurate register balances.
- Assisted in training new staff on store procedures and customer service standards.
- Stocked shelves and organized merchandise for optimal presentation and accessibility.
- Executed inventory counts and monitored stock levels for timely replenishment.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Replenished merchandise displays throughout the store as needed.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Dental Assistant
Cosmic Dental
Dallas, Texas
07.2024 - 12.2024
- Assisted dentists during procedures to ensure patient comfort and effective treatment.
- Managed patient records using electronic dental software for accurate information tracking.
- Prepared treatment rooms by sterilizing instruments and organizing supplies efficiently.
- Educated patients on oral hygiene practices for better dental care at home.
- Scheduled appointments and coordinated follow-up visits to optimize office workflow.
- Collaborated with the dental team to streamline patient care processes effectively.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
Package Handler
Fedex
Balch Springs, Texas
09.2024 - 11.2024
- Sorted packages efficiently for timely dispatch to various locations.
- Operated industrial machinery to handle and move packages safely.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Monitored inventory levels and reported discrepancies promptly to supervisors.
- Maintained cleanliness and organization in the packaging area consistently.
- Loaded delivery trucks accurately following company protocols and guidelines.
- Adhered to safety regulations while performing manual handling tasks daily.
- Assisted in loading delivery trucks with prepared packages.
- Stacked boxes onto pallets in an efficient manner.
Cook
Dairy Queen
Dallas
01.2024 - 04.2024
- Prepared food items according to established recipes and standards.
- Operated kitchen equipment safely and efficiently during busy service hours.
- Maintained cleanliness and organization of workstations and kitchen areas.
- Adhered to food safety guidelines while handling and storing food products.
- Trained new staff on cooking techniques and operational procedures.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Laborer
Crystal Pool Service
Mesquite, Texas
05.2020 - 08.2022
- Maintained pool systems through regular cleaning and chemical balancing.
- Installed and repaired pool equipment and accessories efficiently.
- Assisted in water testing to ensure compliance with safety standards.
- Operated tools such as vacuums and pressure washers safely and effectively.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Education
Mesquite High School
Mesquite, TXSkills
- Equipment maintenance
- Vehicle diagnostics
- Customer relationship management
- Payment processing
- Electronic record keeping
- Inventory management
- Forklift operator
Certification
- Community healthcare worker certificate
- Drivers license
References
References available upon request.
Timeline
Key Holder
Dollar General
12.2024 - 02.2025
Package Handler
Fedex
09.2024 - 11.2024
Dental Assistant
Cosmic Dental
07.2024 - 12.2024
Mechanic
Gracias Brake & Auto
05.2024 - 08.2025
Cook
Dairy Queen
01.2024 - 04.2024
Chemical Manufacturing & Accounting
TCS Environmental & Banger Labs
05.2020 - Current
Laborer
Crystal Pool Service
05.2020 - 08.2022
Mesquite High School