Strength Training
Supply Chain & Process Improvement
Financial Markets (Stocks & Cryptocurrency)
Team Collaboration
Health & Wellness
Personal Growth & Learning
Alex Melcher
Aspiring Supply Chain & Operations Professional
Baltimore,MD
Summary
Motivated and adaptable business administration student with a strong interest in supply chain, logistics, and operations management. Recognized for being a team-oriented problem solver who thrives in structured environments and enjoys finding better ways to get things done. Skilled at organization, time management, and data-driven analysis, with a people-first approach that helps build collaboration and trust across teams. Eager to keep learning, take on challenges, and contribute to efficient, well-run projects that make a measurable impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pet Care Provider
Rover.com
08.2020 - 07.2025
- Promoted positive behavior patterns using reward-based training methods tailored to individual learning styles and abilities.
- Managed detailed records of each pet''s history, personal preferences, and medical needs in order to provide tailored care.
- Ensured client satisfaction by maintaining open communication regarding their pets'' needs and progress.
Food Delivery Driver
DoorDash
07.2021 - 04.2023
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
Front Desk Associate
Columbia Association
04.2017 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Resolved guest issues effectively, ensuring a positive customer experience.
Education
Bachelor of Science - Business Administration
Oregon State University
Corvallis, OR 05.2001 -
Associate of Arts - General Studies
Howard Community College
Columbia, Maryland, MD 05.2001 -
Skills
Customer Relations
Problem-solving & Continuous Improvement
Operations & Process Management
Adaptability
Time Management
Cross-Functional Team Collaboration
Microsoft Excel
Data Analysis & Performance Metrics
Certification
• NASM Certified Personal Trainer (CPT) – Studying Toward Certification
Interests
Activities
• College Baseball – Frederick Community College (2017–2018)
Timeline
Food Delivery Driver
DoorDash
07.2021 - 04.2023
Pet Care Provider
Rover.com
08.2020 - 07.2025
Front Desk Associate
Columbia Association
04.2017 - 09.2020
Bachelor of Science - Business Administration
Oregon State University
05.2001 -
Associate of Arts - General Studies
Howard Community College
05.2001 -