Alex Mendez
Temecula,CA
Summary
Dynamic account manager with strong skills in strategic planning and problem-solving. Experienced in leading cross-functional teams to deliver effective solutions and improve client satisfaction, contributing to business growth and operational excellence.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Account Manager
Savvy Consulting
Temecula, California
02.2024 - Current
- Addressed customer questions and concerns regarding products and services.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
- Led cross-functional teams to address complex client needs, ensuring cohesive effort and solutions.
- Trained junior account managers on best practices and client management techniques.
Assistant Manager
Red Carpet Carwah
Fresno, California
01.2021 - 02.2024
- Managed daily operations to ensure smooth service for customers.
- Trained and supervised staff to maintain high service standards.
- Implemented inventory control processes to track supplies effectively.
- Coordinated scheduling to optimize workforce efficiency and coverage.
Kitchen Manager
Japanese Kitchen Steak & Seafood House
Fresno, California
03.2018 - 05.2020
- Managed kitchen operations for high-volume Japanese steak and seafood restaurant.
- Trained and supervised kitchen staff on food preparation techniques and safety standards.
- Ensured compliance with health regulations and maintained cleanliness in the kitchen area.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Education
High School Diploma -
Fresno City College
Fresno, CA06-2015
Skills
- Customer relationship management
- Cross-functional collaboration
- Team leadership
- Strategic planning
- Business development
- Problem solving
- Effective communication
- Time management
- Product training
- Sales negotiations
- Goal setting
- Team Training
Certification
CPR
References
References available upon request.
Timeline
Account Manager
Savvy Consulting
02.2024 - Current
Assistant Manager
Red Carpet Carwah
01.2021 - 02.2024
Kitchen Manager
Japanese Kitchen Steak & Seafood House
03.2018 - 05.2020
High School Diploma -
Fresno City College