Experienced customer service specialist seeking a customer service position that can be worked remotely.
Delivered various goods to grocery stores throughout the Las Vegas, Utah, and Arizona area. Utilized on-board Peoplenet tablet to keep ELD logs up to date as well as communicate with management and input assignment information. Exercised nothing but the utmost level of professionalism with customers while aiding store receivers in the unloading process to ensure all products are accounted for as well as minimize the possibility of items getting damaged.
Utilized Microsoft Teams to attend quarterly safety meetings and discuss load information. Transported Expedited LTL, temperature-controlled, and dry freight throughout the United States. Carefully planned routes for HAZMAT loads to ensure safe transport between facilities. Aided in the recruitment of new drivers through the utilization of YouTube, Instagram, and in-person interactions at truck stops.
Operated a commercial semi-truck hauling general goods across high-traveled routes in the lower 48 states. Coordinated with management via chat to carefully plan alternative routes to avoid high traffic conditions as well as keep team and customers updated with delays to ensure 98% on-time deliveries.
Commercial Drivers License "X" Endorsement