Alex Mendoza
Florence,KENTUCKY
Summary
Committed and hardworking College Student and part-time Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Travel Centers Of America
06.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
General Business
Northern Kentucky University
Highlands, KY08.2027
Skills
- Cash Handling
- POS Systems
- Drawer Balancing
- Customer Service
- Returns Processing
- Product Restocking
- Payment Collection
- Cash Register Operation
- Customer Assistance
- Conflict Resolution
- Order Taking
- Sales Expertise
- Guest Inquiries
- Money Handling
- Upselling Techniques
- Telephone Etiquette
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Travel Centers Of America
06.2020 - Current
General Business
Northern Kentucky University