ALEX MONROY

• Leveraged five years of expertise to develop process improvements and foster constructive workplace environments.
• Built meticulous teams with strong focus on employee engagement and CRM.
• Expert in using leadership skills to enhance customer satisfaction.
• Demonstrated a strong motivation for continuous learning and adaptation in various tasks.
• Oversaw tasks and responsibilities for the duration of 8-hour shifts.
• Collaborated with pharmacists to ensure accurate medication dispensing and adherence to insurance protocols.
• Promoted career development within the team via inspiring guidance.
• Managed daily store opening and closing operations.
• Addressed challenges efficiently through delegation.
• Managed significant email correspondence and store documentation.
• Guide employees on compliance with established protocols.
• Maintained functionality of electronic equipment across the store.
• Listen attentively, retain information, and demonstrate caring attitude.
• Executed cash handling procedures accurately.
• Executed accurate inventory management and pricing tasks.
• Executed merchandising assignments effectively.
• Ensured superior quality in customer interactions.
• Uphold high standards of store appearance.
• Adhered to established procedures during absence of store management.
• Helped store manager handle various duties.
• Served as a role model for fostering professional growth and collaboration.
• Promoted well-being by addressing customer needs proactively.
• Enhance positive workplace environment through collaboration with team members.
• Managed inventory and ensuring adequate stock levels for the team.

•Directed and provided support during store fundraising initiatives.

• Adaptable manager with over five years of experience in retail and staff training.
• Resolved conflicts and optimized time management processes.
• Managed strategic efforts to enhance client satisfaction in leadership roles.
• Demonstrated consistent eagerness to acquire new skills and knowledge relevant to roles.
• Utilized hand saws effectively.
• Skilled in implementing essential safety criteria.
• Prepared invoices catering to customer requirements for substantial lumber orders.
• Managed customer orders through diligent follow-ups.
• Developed proficiency in distinguishing and working with multiple wood varieties.
• Generated additional sales through strategic up-selling of materials based on project needs.
• Familiarity with a broad range of plumbing equipment and materials.
• Proven knowledge of store merchandise and its functions.
• Managed daily shift operations for an entire workday.
• Guided team members towards professional growth within company structure.
• Managed start and end-of-day responsibilities at the store.
• Assigned tasks to appropriate team members for seamless execution.
• Managed storage and upkeep of critical store paperwork and communications.
• Lead staff in adhering to discipline protocols.
• Maintained functionality of essential electronic equipment through timely troubleshooting and repair.
• Demonstrated attentive listening skills, retention of information and responsive care.
• Executed accurate cash handling procedures.
• Reviewed stock levels regularly and verified price accuracy.
• Executed merchandising initiatives to enhance product visibility.
• Delivered exceptional customer support across diverse situations.
• Maintain store's quality condition.
• Executed store procedures efficiently in the absence of leadership.
• Collaborated with the store manager on numerous responsibilities.
• Served as a role model for effective leadership.
• Ensured customer satisfaction through exceptional service.
• Facilitated positive work environments collaborating with team members.
• Managed inventory and restocked supplies for team members.
• Provided crucial direction to ensure smooth operations during store-related fundraising events.