Alex Montoya
Marysville,CA
Summary
Dynamic Lead Service Technician with a proven track record at Gilmore Heating And Air, excelling in mechanical troubleshooting and leadership. Mastered HVAC and refrigeration systems, significantly improving efficiency and team performance. Skilled in coaching and process improvement, adept at fostering safety and compliance. Passionately trained teams, achieving top-tier results and exceeding employer expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Service Technician
Gilmore Heating And Air
Antelope, CA
10.2023 - Current
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Conducted service appointments to diagnose and fix problems.
- Supervised a team of 5 junior technicians in their daily tasks.
- Coordinated with vendors to obtain necessary parts and supplies for repairs.
- Identified, diagnosed, and resolved complex customer service issues.
- Conducted regular maintenance of equipment and assisted with repairs as needed.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Maintained a positive work environment that promoted collaboration between team members.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
Commercial HVAC Technician
Lennox NAS
Rancho Cordova, CA
02.2019 - 08.2023
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Wired both line and low voltage to heating and cooling equipment.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Coordinated activities between different teams within the organization in order to ensure compliance with OSHA regulations.
- Conducted safety training for employees and visitors to ensure compliance with safety regulations.
- Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
HVAC Technician
One Hour Heating
Rocklin, CA
01.2017 - 01.2019
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
- Documented all repair work performed on HVAC units according to company standards.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
Education
Associate of Science - Information Technology
ITT Technical Institute
Rancho Cordova, CA03-2016
Skills
- HVAC systems
- Refrigeration systems
- Mechanical troubleshooting
- Schematic interpretation
- Coaching
- Process improvement
- Team supervision
- Employee evaluation
- Leadership
- Task delegation
- Team assessment
- OSHA standards and codes
- Safety and compliance inspections
- Training and mentoring
- Injury reporting
- Ladder safety
Accomplishments
- Gilmore top converting technician 2024
- Over 3.2 million in revenue generated
Certification
- EPA Universal
- EPA 410a
- NATE Heat pump certification
Timeline
Lead Service Technician
Gilmore Heating And Air
10.2023 - Current
Commercial HVAC Technician
Lennox NAS
02.2019 - 08.2023
HVAC Technician
One Hour Heating
01.2017 - 01.2019
- EPA Universal
- EPA 410a
- NATE Heat pump certification
Associate of Science - Information Technology
ITT Technical Institute
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