Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SEAN FULLER

Norfolk,VA

Summary

Organized Bookkeeper proficient in QuickBooks and well versed in payroll, accounts payable and accounts receivable functions. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent attention to detail leading to decreased loss of revenue. Impressive accounting and communications skills leading to desirable outcomes.

Overview

5
5
years of professional experience

Work History

DIWM Expert Bookkeeper

Intuit QuickBooks
04.2023 - Current
  • Accurately answer clients Bookkeeping questions via live video chat utilizing Smart-Look and Glance.
  • Maintained accurate records of all transactions, ensuring full compliance is met by QuickBooks Software standards.
  • Effectively collaborate daily with team members via Zoom / Slack.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Reduced errors in financial reporting by conducting thorough reviews to ensure accurate data entry.
  • Provide support during audits by supplying requested documentation promptly and accurately.

SBSEG Accountant Team

Intuit QuickBooks
07.2021 - 04.2023
  • Support the Accounting Team with export use of QuickBooks Online Accountant EcoSystem.
  • Developed strong client relationships to ensure client retention and satisfaction was met.
  • Improved system efficiency by diagnosing and resolving technical issues related to payroll.
  • Successfully guide clients with payroll setup via QuickBooks Online.
  • Accurately and timely troubleshoot issues that result in full resolution for Accountants / Pro-Advisor.
  • Provide clients with guidance on end of year filings to make sure all state / federal compliances are met.
  • Reviewed monthly and quarterly reporting for accuracy and regulatory compliance.
  • Connect Bank accounts, troubleshoot issues with banking feeds
  • Successful completion of all software related training required to uphold the position related certification.

Turbo Tax Support

Intuit
12.2020 - 07.2021
  • Successfully support customer(s) through Intuit Tax Software for a variety of Individual and Business Tax needs.
  • Prepared accurate tax returns for individuals and businesses, adhering to strict deadlines and regulatory requirements.
  • Assisted clients with complex tax situations, ensuring compliance with all applicable regulations were met.
  • Conducted in-depth research on tax laws to stay current on changes and provide the best advice to clients.
  • Enhanced client satisfaction by providing timely and accurate tax support services.
  • Collaborated with colleagues to share knowledge and improve overall service quality within the team.
  • Managed high volume of client inquiries during peak tax season, maintaining a high level of professionalism and responsiveness.
  • Collaborate with team efficiently to brainstorm resolutions for common tax related issues, in addition to staying up to date with Turbo Tax system regulations.
  • Effectively communicate via Slack, Microsoft Outlook, and Blue-Jeans.
  • Recognized for achieving a 'High Degree of Success' in resolving tax concerns promptly with a great level of customer service.

Tax Specialist

Liberty Tax Corporate
03.2019 - 04.2020
  • Assist Franchisees with support to ensure clients tax returns are prepared accurately and timely.
  • Research and assist franchisees with tax law and compliance as well as navigating and operating Liberty Tax Software.
  • Troubleshoot errors in order to meet compliance with all federal, state, and local tax laws.
  • Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
  • Accurately monitored and resolved tax inquiries using issue tracker.
  • Conducted detailed research on business / individual tax information for current and previous years.
  • Proficient use of Mein Rescue Technical Software for remote client access and Bold Chat 360 for live web chat communication.
  • Proficient in Drake, Libtax, Phoenix, and Fusion Software program.

Education

Bachelor of Science - Accounting

Norfolk State University
Norfolk, Virginia
01.2000

Skills

  • Accounts Payable
  • Accounts Receivable
  • MS Office
  • Bookkeeping
  • Payroll / Tax Software
  • Invoice and payment processing
  • Account reconciliation
  • Excellent Customer Service Skills
  • QuickBooks
  • Financial Statements
  • Statutory Reporting
  • Financial Recordkeeping

Accomplishments

    Successful achieved:

  • QuickBooks Payroll Certification
  • QuickBooks Advanced Certification
  • ProAdvisor Certification

  • Additionally, I would like to recognize my involvement as a proud team member of Impact Church SoNo, where I have been an integral part of the food ministry and opening service.

Timeline

DIWM Expert Bookkeeper

Intuit QuickBooks
04.2023 - Current

SBSEG Accountant Team

Intuit QuickBooks
07.2021 - 04.2023

Turbo Tax Support

Intuit
12.2020 - 07.2021

Tax Specialist

Liberty Tax Corporate
03.2019 - 04.2020

Bachelor of Science - Accounting

Norfolk State University
SEAN FULLER