Summary
Overview
Work History
Skills
Certification
Personal Information
Timeline
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Alex Moqadam

Santa Clara,CA

Summary

A Manager with a track record of turning around under-performing dealerships and building and leading award-winning sales and service teams with market-leading volume and growth. #1 Profitable store in the western region. Innovative marketer using fully integrated multi-channel marketing that leverages all mainstream and social media platforms. Strong fixed operations knowledge and performance on both the retail and OEM level.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Executive Manager

California Car Group
Concord, CA
09.2023 - 12.2024
  • Oversaw daily operations for all three rooftops.
  • Achieved quarterly 120% factory objection.
  • Obtained the highest CSI (Sales/Fixed) for the district.
  • Developed and implemented strategic plans to meet organizational objectives.
  • Managed a staff of over 200 employees.
  • Collaborated with the CEO to develop strategies for increasing revenue growth.
  • Maintained the highest net-to-gross in the group.

General Manager/Executive Manager

Subaru/Nissan of Stevens Creek
Santa Clara, CA
08.2019 - 09.2023
  • Automotive 40 Under 40 Honorees Candidate.
  • Top 25% in the nation. Fix absorption 104%.
  • Highest net to gross in the group for four years in a row.
  • A manager with a track record of turning around underperforming dealerships and building and leading award-winning sales and service teams, with market-leading volume and growth.
  • #1 Profitable store in the western region
  • Innovative marketer using fully integrated, multi-channel marketing that leverages all mainstream and social media platforms.
  • Strong fixed operations knowledge and performance on both the retail and OEM levels.
  • Obtain the highest CSI score for the Presidential Level Fix Department and Variable.

General Sales Manager

Acura of Fremont
Fremont, CA
09.2014 - 08.2019
  • Hiring and monitoring the performance of the department managers and sales consultants
  • Holding weekly sales meetings and conducting sales training
  • Increase sales/gross by 30% over the course of 3 months
  • Starting up BDC and Internet Department
  • In charge of ordering new car inventory and RDR's
  • Managed CIT and Internet Department
  • Implemented customer satisfaction procedures at 100% CSI
  • Prepared dealership budgets and implemented cost-effective management techniques
  • Helped store finish #1 Acura in the Zone Ytd New cars and CPO as a team.

Internet Sales Manager

Fletcher Jones Motorcars - Mercedes Benz
Fremont, CA
01.2013 - 01.2014
  • Provided detailed examinations to ensure all policy and legal procedures were observed
  • Implemented extensive planning, reporting and documentation procedures
  • Used effective promotional and sales techniques in aftermarket products and warranties
  • Utilized sales and public relations skills to market Mercedes Benz products and services
  • Communicated information to clients, negotiated contracts and created financial documents
  • Developed vehicle sales with emphasis on high profit margin and CSI
  • Grew sales and expanded market share by cultivating strong customer relationships
  • Analyzed metrics and provided direction and oversight to meet company objectives
  • Effective motivator using knowledge to inform customers on technical, inventory information.

Branch Manager

Americhoice Financial
Newark, CA
01.2003 - 01.2013
  • Generated cold calls for client sourcing and development
  • Requested and reviewed loan documents
  • Established customer rapport, interviewed and analyzed financial qualifications
  • Processed transactions and demonstrated exceptional customer service
  • Effective in prospecting, made personal determinations and assisted in meeting requirements.

Special Finance Manager / Floor Manager / Sales Consultant

Sunnyvale Toyota
01.1999 - 01.2003
  • Met work schedules and excelled in communications, sales and customer relations
  • Trained employees on answering calls providing information on a range of cars and services
  • Active manager in customer showroom including document preparation using computers
  • Conducted sales of large ticket items
  • Utilized expertise in presentations, closing sales, motivation and business development
  • Consistently met and exceeded sales goals.

Skills

  • Multichannel Marketing
  • Contract Negotiation
  • Market Analysis
  • Customer Relationship Management
  • CRM Software
  • Analytics
  • Business Development
  • Strategic Planning
  • Leadership, Revenue growth, Financial analysis, Business Development, Internet Sales & Marketing, SEM, Social Marketing, Reputation Management, Service & Parts Operations, Integrated Communications, Technology Solutions, CRM, BDC, Internet process consulting, Online sales process, progressive marketing and project management
  • Budget Planning
  • Policy Development And Optimization
  • Budget Management
  • Performance Management
  • Experience In Financial Projections

Certification

NADA graduate

Personal Information

  • Willing To Relocate: True
  • Authorized To Work: True
  • Title: General Manager/Executive Manager

Timeline

Executive Manager

California Car Group
09.2023 - 12.2024

General Manager/Executive Manager

Subaru/Nissan of Stevens Creek
08.2019 - 09.2023

General Sales Manager

Acura of Fremont
09.2014 - 08.2019

Internet Sales Manager

Fletcher Jones Motorcars - Mercedes Benz
01.2013 - 01.2014

Branch Manager

Americhoice Financial
01.2003 - 01.2013

Special Finance Manager / Floor Manager / Sales Consultant

Sunnyvale Toyota
01.1999 - 01.2003

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Alex Moqadam