Alex Morales
Brooklyn,NY
Overview
20
20
years of professional experience
Work History
Family Caregiver
Self Employed Care Giver
Brooklyn, NY
01.2019 - Current
- Managed and facilitated all medical affairs such as establishing appointments, setting up medical transportation, tracking medication schedule and administering medication.
- Communicated with various medical and social service agencies to provide patient with resources to improve their health such as therapists, surgeons, social workers, etc.
- Advocated for patient and participated in communication between doctor and patient to insure comprehension of medical issues and treatments, ethical treatment and protecting patients’ rights.
- Provided cooking, cleaning, shopping and other daily errands to assist patient.
- Provided counseling and physical therapy to help patient cope with physical and mental health issues.
- Transported patient to and from appointments.
- Assisted with Grooming, Bathing and other forms of hygiene maintenance
- Experience in caring for patients with Cancer and Dementia
Personal Trainer
Self Employed Personal Trainer
New York, NY / North Carolina, NC
01.2013 - Current
- Managed and facilitated all medical affairs such as establishing appointments, setting up medical transportation, tracking medication schedule and administering medication.
- Developed personalized fitness programs for clients based on their individual goals, needs, and abilities
- Conducted comprehensive fitness assessments to determine clients' baseline fitness levels and track progress over time
- Instructed and demonstrated proper exercise techniques to ensure safety and maximize results
- Motivated and encouraged clients during workouts to push past their limits and achieve optimal performance
- Monitored clients' form, technique, and intensity levels to prevent injuries and ensure effective workouts
- Created challenging yet achievable workout routines that targeted specific muscle groups or overall cardiovascular endurance
- Provided nutritional guidance and educated clients on healthy eating habits to support their fitness goals
- Designed specialized training programs for individuals with specific health conditions or physical limitations
- Implemented innovative training methods such as HIIT (High-Intensity Interval Training) or circuit training to keep workouts engaging and effective
- Adapted training programs as needed based on client feedback, preferences, or changing goals
- Demonstrated expertise in using a variety of fitness equipment including free weights, resistance machines, cardio machines, etc.
- Educated clients on the importance of proper warm-up exercises before workouts to prevent injuries
- Utilized motivational strategies such as positive reinforcement or goal-setting techniques to help clients stay committed
- Incorporated flexibility exercises into training sessions to improve range of motion and reduce muscle stiffness
- Participated in community events or health fairs to promote the benefits of regular exercise and healthy lifestyle choices
- Provided ongoing support and encouragement to clients outside of training sessions through email, phone calls, or online platforms
Self-Employment Pet Sitter / Dog Walker and Trainer
Ale’s PetSit N Chill
New York and North Carolina
01.2011 - Current
- Provided exceptional care and attention to pets, ensuring their safety, comfort, and well-being
- Followed detailed instructions from pet owners regarding feeding schedules, medication administration, and exercise routines
- Maintained a clean and sanitary environment for pets by regularly cleaning litter boxes, cages, and play areas
- Engaged in interactive playtime with pets to promote physical activity and mental stimulation
- Administered medications to pets as directed by veterinarians or pet owners
- Monitored the health of pets closely and promptly reported any concerns or changes in behavior to pet owners
- Ensured timely arrival at scheduled appointments with clients' pets without any delays or issues
- Communicated effectively with pet owners on a regular basis to provide updates on their pets' activities and well-being
- Built strong relationships with both human clients and their furry companions through consistent reliability and trustworthiness
- Exercised excellent problem-solving skills when faced with unexpected challenges such as escaped animals or aggressive behavior
- Provided additional services such as grooming (brushing fur/teeth), bathing/washing animals upon request from the pet owners
- Maintained a safe and secure environment for pets by ensuring all gates, doors, and fences were properly closed and locked
- Managed scheduling conflicts or changes with clients in a proactive manner to ensure smooth operations
- Implemented strategies to reduce stress levels in anxious pets during visits through gentle handling techniques and soothing interactions
- Cultivated positive relationships with repeat clients resulting in regular bookings and word-of-mouth referrals
- Willingly accommodated last-minute requests from existing clients whenever possible without compromising the quality of service provided
- Demonstrated flexibility in working hours including early mornings/late evenings/weekends/holidays to meet the needs of diverse clientele
- Ensured the safety of pets during outdoor activities by using proper leashes, harnesses, or enclosures as required
- Experience with pet grooming and bathing if needed.
Low Voltage Security Technician
Filo Secure
Brooklyn, New York
01.2019 - 01.2022
- Installation and troubleshooting of various types of CCTV cameras such as Domes, Turrets, PTZ, 4 way cameras
- Installation and troubleshooting of access control components such as Door Locks, Mag Locks, Buzzers, Door Contacts, Release to Exit, Panic Buttons, Motion Sensors, Card Readers and Speakers
- Troubleshooting, Routing and Termination of various forms of Cabling such as Cat 5, Cat 6, Cat 7, Coax, 18/2, 18/4, 22/4, 22/6.
- Proficient in operating several forms of power tools and electrical testing equipment such as Hammet/standard drills, lasers, various Power Saws, hand tools, measuring tools, Toners, Cable Tester, Voltmeter, etc.
- Knowledge of electrical materials such as installation of different face plate coverings, termination of connectors such as RJ45, BNC, RG6, RJ11, Cat 5 and Cat 6 voice and data modules
- Knowledge of installation of various cable racks and termination of patch panels
- Knowledge of operation of mechanical lifts, hand trucks
- Communicated with clients, contractors, sub-contractors, and other professionals to develop adequate area risk assessment and planning in order to provide best surveillance coverage and securing of access points in retail, corporate, construction, and residential settings
- Company service call driver to several locations within NY, NJ and abroad
Handyman Apprentice
Independent Contractor
Statesville, North Carolina
01.2016 - 01.2018
- Assisted handyman in performing various tasks such as plumbing, electrical work, carpentry, and painting
- Maintained cleanliness and organization of tools and equipment to ensure efficient workflow
- Prepared materials and supplies needed for each job to minimize downtime
- Provided support in repairing and replacing fixtures, appliances, and furniture
- Assisted with the installation of new flooring, tiles, or countertops as directed by the handyman
- Performed general maintenance tasks including cleaning gutters, pressure washing surfaces, and fixing minor leaks
- Operated power tools safely and effectively under the guidance of the handyman
- Helped in assembling furniture or other items according to instructions provided
- Assisted with landscaping projects such as mowing lawns, trimming hedges, or planting flowers
- Ensured proper disposal of waste materials after completing each task or project
- Communicated effectively with clients to understand their needs and provide satisfactory solutions
- Maintained a positive attitude while working independently or as part of a team
- Safely operated hand trucks or dollies when moving heavy objects from one location to another
- Aided in troubleshooting issues related to plumbing systems such as leaks or clogs
- Supported electricians in installing light fixtures, outlets, switches, and ceiling fans
- Assembled wooden structures like shelves or cabinets using appropriate tools and techniques
- Maintained an inventory of necessary supplies ensuring availability for upcoming jobs
- Touched up paintwork on walls or furniture surfaces for a polished finish
- Assisted in the repair or replacement of damaged drywall, tiles, or floorboards
- Helped with the installation of window treatments such as blinds or curtains
- Aided in repairing or replacing locks and doorknobs
- Aided in the installation of kitchen or bathroom fixtures like faucets and sinks
- Aided in troubleshooting minor issues with heating, ventilation, and air conditioning systems
- Assembled playground equipment according to manufacturer instructions
- Gained practical experience and knowledge about various trades through on-the-job training
- Performed thorough inspections of residential and commercial properties to identify pest infestations and determine appropriate treatment methods
- Utilized a variety of tools and equipment such as sprayers, traps, and baits to apply pesticides and remove pests from affected areas
- Educated clients on preventive measures to minimize future pest problems, including proper sanitation practices and sealing entry points
- Maintained accurate records of treatments performed, documenting details such as pesticide usage, application locations, and follow-up recommendations
- Responded promptly to service requests from clients, scheduling appointments for inspections or treatments in a timely manner
- Followed all safety protocols and guidelines when handling hazardous chemicals or operating equipment to protect personal health and the environment
- Provided excellent customer service by addressing client concerns or questions regarding pest control procedures or outcomes
- Conducted regular monitoring activities to assess the effectiveness of ongoing treatments and make necessary adjustments if needed
- Received consistently positive feedback from clients for professionalism, knowledge, and effectiveness in resolving their pest issues
- Investigated potential sources of infestation such as cracks, crevices, or moisture issues and recommended appropriate corrective actions
- Assisted plumber in the installation and repair of plumbing systems, including pipes, fixtures, and appliances
- Dug trenches and excavated areas to access underground pipes for repairs or installations
- Maintained inventory of plumbing supplies and equipment, ensuring availability for upcoming projects
- Supported senior plumbers in diagnosing complex plumbing issues through careful observation and assistance during repairs
- Operated power tools such as drills, saws, wrenches, etc., safely following manufacturer guidelines
- Assisted with the installation of water heaters, toilets, sinks, faucets, showers/tubs ensuring proper functioning
- Carried out routine maintenance tasks on plumbing systems including drain cleaning/unclogging
- Assisted in the maintenance of plumbing tools by cleaning them after use and reporting any damages or malfunctions
- Performed basic troubleshooting on plumbing systems to identify issues or leaks
- Assembled fittings and valves onto pipes using appropriate techniques to ensure proper connections
- Measured, cut, and threaded pipes according to specifications using various tools such as pipe cutters and threaders
Family Caregiver
Self Employed Care Giver
Mebane, Mooresville, Statesville North Carolina
01.2013 - 01.2018
- Managed and facilitated all medical affairs such as establishing appointments, setting up medical transportation, tracking medication schedule and administering medication.
- Communicated with various medical and social service agencies to provide patient with resources to improve their health such as therapists, surgeons, social workers, etc.
- Advocated for patient and participated in communication between doctor and patient to insure comprehension of medical issues and treatments, ethical treatment and protecting patients’ rights.
- Provided cooking, cleaning, shopping and other daily errands to assist patient.
- Provided counseling and physical therapy to help patient cope with physical and mental health issues.
- Transported patient to and from appointments.
- Assisted with Grooming, Bathing and other forms of hygiene maintenance
- Experience in caring for patient with Sciatica, Depression, Anxiety and the administering and educating about the precautions of opiate medications.
Moving Specialist and Driver
Hodzic Movers Inc.
Mebane, North Carolina
01.2013 - 01.2014
- Safely and efficiently Organized, Packaged and shipped various hauls of items and property.
- Used various tools to help expedite the moving process such as standard dollies, appliance dollies, straps, lifts, etc.
- Operated trucks and or standard vehicles to transport items for prolonged amounts of time. Operated a variety of vehicles including trucks, vans, and trailers to transport goods and materials
- Delivered goods to customers in a timely manner, consistently meeting or exceeding delivery deadlines
- Loaded and unloaded cargo using appropriate equipment such as dollies, hand trucks, or forklifts
- Used tools such as boxes, tape, bubble wrap, noodles, plastic wrap, label makers, etc. to protect items from damage and keep them organized.
- Provided excellent customer service by addressing any concerns or issues during deliveries
- Performed routine inspections of vehicles before each trip to identify any mechanical issues or safety hazards
- Adhered to company policies regarding proper handling and securing of fragile items during transportation
- Assisted in the packing and unpacking of household goods during residential moves
- Coordinated with team members to efficiently load/unload furniture and other heavy items from moving trucks
- Utilized GPS navigation systems effectively to navigate unfamiliar routes or locations
- Communicated effectively with customers regarding delivery schedules, delays, or changes in plans
- Received multiple commendations from customers for exceptional professionalism and friendly demeanor
Security Guard
SOS Security Incorporated
Brooklyn, New York
01.2011 - 01.2013
- Work in various security fields such as retail, entertainment and corporate settings.
- Monitored retail environments and periodically conducted item inventory to aid in loss prevention.
- Administration of crowd control tactics and team communications for the purpose of establishing order and cooperation in entertainment setting.
- Provided courteous customer service to ensure clients satisfaction and ensure positive relationships among staff and consumers.
- Control access to premises.
- Monitor CCTV and log in daily visitors in corporate setting.
- Operate general alarm system and basic operational knowledge of Fire alarm panel and protocol.
Security Supervisor
Tilden Hall Residence
Brooklyn, New York
01.2009 - 01.2013
- Utilized and Monitored closed circuit television surveillance system to ensure facility security.
- Maintained daily logs and shift reports of all day to day events.
- Control Access to building to protect life and property.
- Monitored Visitor activities.
- Assisted in and diffused various emergency situations such as physical or verbal altercations.
- Conducted Hourly patrols of the facility and monthly inspections of all units.
- Promoted public relations by offering courteous service to all tenants and visitors.
- Maintained safe environment for clients, coworkers and employees.
- Receptionist, Fire Guard, Inventory clerk and Administrative Assistant.
Staff Associate / Outreach Specialist/ Housing Specialist | Counselor
Fort Greene SNAP
Brooklyn, NY
01.2008 - 01.2009
- Promoted outreach about agency services through community and organizational interaction and internet-based networking.
- Provided customer services in resume building, employment research, and clerical tasks.
- Provided instruction in computer basics, such as internet research, establishing email accounts, working with networking programs, and also programs such as Microsoft word and Power point.
- Established and lead informative workshops on various social issues.
- Internet based fundraising group associate.
Group Leader/ Teacher
New Life Daycare Center
Brooklyn, NY
01.2007 - 01.2007
- Developed and implemented age-appropriate curriculum for children in accordance with state guidelines
- Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being
- Led daily activities such as circle time, arts and crafts, story time, outdoor play, and sensory exploration to promote learning and development
- Provided individualized attention to each child's needs, fostering their cognitive, physical, and social growth
- Collaborated with parents to understand their child's unique requirements and provide regular updates on progress
- Maintained accurate records of children's attendance, behavior incidents, milestones achieved, and parent communication
- Implemented positive discipline techniques to encourage appropriate behavior while promoting self-esteem and independence
- Supported children during meal times by encouraging healthy eating habits and monitoring dietary restrictions or allergies
- Participated in staff meetings to discuss curriculum planning strategies and share best practices with colleagues
- Collaborated with other teachers to plan special events such as holiday parties or graduation ceremonies for the daycare center
- Ensured a clean and organized classroom environment by regularly sanitizing toys, equipment, surfaces, etc.
- Promoted effective communication between parents/guardians through daily verbal updates at drop-off/pick-up times
- Facilitated smooth transitions between activities by implementing visual schedules or using songs/rhymes as cues
- Adapted lesson plans based on individual student needs including those with special needs or English language learners (ELL)
- Incorporated technology into lessons when appropriate (e.g., interactive apps/games) to enhance learning experiences
- Encouraged creativity and self-expression through art projects, music, dance, and dramatic play activities
- Demonstrated patience, understanding, and compassion when dealing with challenging behaviors or emotional situations
- Fostered a love for reading by incorporating storytelling sessions into daily routines and providing access to a variety of books
- Organized parent-teacher conferences to discuss each child's progress, strengths, areas for improvement, etc.
- Cultivated a multicultural learning environment that celebrates diversity through inclusive practices and materials
- Incorporated outdoor playtime as an essential part of the daily schedule to promote physical fitness and gross motor skill development
- Incorporated sensory play activities (e.g., sand/water tables) into the curriculum to stimulate cognitive development
- Nurtured positive relationships among children by encouraging teamwork, sharing responsibilities during group activities
- Educated children about basic hygiene practices such as handwashing techniques or covering coughs/sneezes properly
Tour Guide/ Educator
New York Transit Museum
Brooklyn, NY
01.2006 - 01.2006
- Led guided tours for groups, providing historical and cultural information about various landmarks and attractions pertaining to New York’s Metropolitan Transportation Authority
- Developed engaging tour scripts that highlighted unique aspects of each location, resulting in positive feedback from participants
- Ensured the safety and well-being of tour participants by implementing strict adherence to safety guidelines and protocols
- Provided exceptional customer service by addressing inquiries, resolving issues, and accommodating special requests during tours
- Utilized storytelling techniques to captivate audiences and enhance their overall experience during the tour
- Conducted research on historical facts, cultural traditions, and current events related to the destinations covered in the tours
- Adapted tour content based on audience demographics, ensuring a personalized experience for each group
- Assisted tourists with recommendations for dining options, shopping areas, entertainment venues, and other points of interest in the area visited during the tour
- Trained new guides on company policies, best practices in guiding techniques, and customer service standards
- Managed audiovisual equipment used during tours including microphones systems or multimedia presentations
- Demonstrated extensive knowledge about art history/architecture/nature/food culture (depending on the type of tours provided)
- Managed large groups during high season periods while maintaining a positive and engaging atmosphere throughout the tour.
Education
Massage Therapy Certification Program - undefined
Swedish Institute College of Heath Sciences
03.2024
Low Voltage Technician Certification Program - undefined
Brooklyn Workforce Innovations
01.2020
Associates Degree - Human Services
New York City College of Technology
Brooklyn, NY09.2009
Skills
- -Data Entry
- -Excellent interpersonal skills
- -Microsoft Word Certified
- -Proficient in Microsoft PowerPoint
- -Proficient in Illustrator
- -Written and verbal communication skills
- -Driver’s License
- -Detail oriented and organized
- -Customer service and relations
- -Team efficiency
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Time management
- Flexible schedule
- GPS and route planning
- Loading and unloading
- Power tool operation
- Drywall installation
- Painting proficiency
- Light fixture installation
- Pest control
- Landscaping
- Painting
- Pressure washing
- Household repairs
- Verbal and written communication
- CCTV monitoring
- Team leadership
- Security personnel training
- Staff management
- Patrol operations
- CCTV experience
- Safety and security procedures
- Daily incident reporting
- Emergency response
- Skilled in conflict resolution
- Access control
- Risk analysis
- Relationship building and management
- Employee relations
- Physical fitness
- Furniture moving
- Adaptable and flexible
- Materials handling and transport
- Loading and unloading proficiency
- Heavy lifting expertise
- Adaptable nature
- Passion for fitness
- Strength training
- Exercise program design
- Motivational coaching
- Flexibility and mobility
- Health and wellness
- Physical conditioning
- Lifestyle coaching
- Weight management strategies
- Corrective exercise techniques
- High-intensity interval training
- Cardiovascular conditioning
- Injury prevention techniques
- Service marketing
- Data entry
- Computer operations management
- Remote desktop support
- Software installation
- Low voltage wiring
- Network troubleshooting
- CCTV installation
- Progress reports
- Audio-visual systems
- Diagram and blueprint assessments
- Fault tracing
- Wire pulling
- Cable testing
- Teamwork and collaboration
- Dependable and responsible
- Honest and trustworthy
- Punctual and reliable
- Pet sitting
- Pet feeding
- Client communication
- House sitting
- Schedule management
- Regular availability
- Pet care
- Smartphone usage
- Animal empathy
- Feeding routines
- Animal safety
- Playtime engagement
- Overnight stays
- Pet transportation
- Pet boarding
- Care plan adherence
- Grooming and bathing
Timeline
Family Caregiver
Self Employed Care Giver
01.2019 - Current
Low Voltage Security Technician
Filo Secure
01.2019 - 01.2022
Handyman Apprentice
Independent Contractor
01.2016 - 01.2018
Personal Trainer
Self Employed Personal Trainer
01.2013 - Current
Family Caregiver
Self Employed Care Giver
01.2013 - 01.2018
Moving Specialist and Driver
Hodzic Movers Inc.
01.2013 - 01.2014
Self-Employment Pet Sitter / Dog Walker and Trainer
Ale’s PetSit N Chill
01.2011 - Current
Security Guard
SOS Security Incorporated
01.2011 - 01.2013
Security Supervisor
Tilden Hall Residence
01.2009 - 01.2013
Staff Associate / Outreach Specialist/ Housing Specialist | Counselor
Fort Greene SNAP
01.2008 - 01.2009
Group Leader/ Teacher
New Life Daycare Center
01.2007 - 01.2007
Tour Guide/ Educator
New York Transit Museum
01.2006 - 01.2006
Massage Therapy Certification Program - undefined
Swedish Institute College of Heath Sciences
Low Voltage Technician Certification Program - undefined
Brooklyn Workforce Innovations
Associates Degree - Human Services
New York City College of Technology