Alex Morisset
Miramar,FL
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Analytical Sales Consultant offering extensive experience in business development, product promotion and sales. Proficient in conducting market research, evaluating market needs and monitoring sales targets. Bilingual with fluency in Creole and English.
Overview
15
15
years of professional experience
Work History
Certified Personal Trainer
Body By Loleta
Pembroke Pines, FL
03.2021 - Current
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Tax Consultant
Anthem Tax Services
Orlando, FL
11.2018 - 05.2021
- Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
- Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
- Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Provided information about available products and services to clients, resulting in increased business opportunities.
Officer
Transportation Security Administration, TSA
Los Angeles, CA
12.2016 - 11.2019
- Addressed emergency situations encountered following policies, procedures and strategies.
- Responded to emergency and non-emergency calls relayed from dispatcher or supervisor.
- Prepared and submitted detailed reports for official assignments and investigations.
- Completed mobile and foot patrols in assigned area to identify and deter criminal activities.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
Operations Specialist
Miami International Airport
Miami, FL
02.2014 - 06.2015
- Collected, arranged and input information into database system.
- Tracked and analyzed reports to determine needed improvements.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Motivated and trained employees to maximize team productivity.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
Sales Manager
MetroPCS Corporate Store
Miami, FL
01.2009 - 08.2014
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Teller
Wells Fargo
Miramar, FL
03.2011 - 05.2012
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor of Science - Criminal Justice
University of Arizona
Tucson, AZ05.2022
Skills
- Critical Thinking
- Weight Control Guidance
- Dietary Restrictions
- Fitness Evaluations
Languages
French
Limited Working
Timeline
Certified Personal Trainer
Body By Loleta
03.2021 - Current
Tax Consultant
Anthem Tax Services
11.2018 - 05.2021
Officer
Transportation Security Administration, TSA
12.2016 - 11.2019
Operations Specialist
Miami International Airport
02.2014 - 06.2015
Teller
Wells Fargo
03.2011 - 05.2012
Sales Manager
MetroPCS Corporate Store
01.2009 - 08.2014
Bachelor of Science - Criminal Justice
University of Arizona
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