Alex Mortensen
Rady Children's Hospital
Chula Vista,CA
11
years of professional experience
Dependable supply chain and courier professional with 9+ years of experience delivering medical supplies, patient support, and time-sensitive packages. Known for attention to detail, problem-solving, and safe, accurate service.
Work History
Supply Chain Operator
5 Years 9 Months- Answered and routed incoming calls, connecting patients, families, and staff to correct departments promptly.
- Managed switchboard operations, ensuring accurate call transfers and professional communication across hospital units.
- Ensured the safe delivery of homecare supplies and medication to patients all across the Southern California areas.
- Engaged with parents and made them feel safe knowing their child's supplies were in good hands.
- Also would operate and perform regular maintenance on feeding pumps for the patients that could only receive food via tubing.
Amazon Driver
1 Year 11 Months- Delivered packages accurately while following optimized routes and customer delivery instructions.
- Loaded delivery vehicle, secured parcels, and organized stops for efficient sequence execution.
- Conducted pre-trip and post-trip vehicle inspections to support safe daily operations.
Medical Courier
2 Years- Transported medical specimens and supplies safely, maintaining chain-of-custody and delivery accuracy.
- Verified pickup and delivery documentation, ensuring HIPAA-compliant handling of patient materials.
- Coordinated with lab and clinic staff to resolve delivery discrepancies and missed pickups.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Postal Carrier
11 Months- Delivered mail and packages along assigned routes while following postal service standards and safety procedures.
- Sorted incoming mail accurately to prepare efficient daily delivery and pickup operations.
- Resolved customer inquiries professionally, providing status updates and supported reliable service.
Education
High School Diploma
Skills
Warehouse operations
Preventive Maintenance
Troubleshooting
Multitasking efficiency
Computer skills
Efficient WPM on keyboard
Attention to detail
Problem-solving
Data entry accuracy
Customer service
Inventory management
Team collaboration
Timeline
Supply Chain Operator
Rady Children's Hospital
12.2020 - 09.2026Read More
Amazon Driver
Amazon
01.2019 - 12.2020Read More
Medical Courier
JSL Transport
01.2017 - 01.2019Read More
Postal Carrier
USPS
01.2016 - 12.2016Read More
Montgomery High
High School Diploma
Read More