Alex Moss
Athens,AL
Summary
Knowledgeable in water distribution operations, with background managing and maintaining complex water systems. Skills include equipment operation, system troubleshooting, and ensuring regulatory compliance for safe drinking water. Impactful in previous roles through implementation of effective maintenance strategies to optimize system performance and longevity.
Overview
2
2
years of professional experience
Work History
Sales Consultant Representative
Blue Dolphin Pools & Spas
Madison, AL
04.2024 - Current
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Identified needs of customers promptly and efficiently.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
- Adjusted chemical levels as necessary to meet health codes.
- Tested water pH levels to ensure proper chemical balance.
- Assisted customers with inquiries regarding pool maintenance services offered by company.
- Identified issues with customer's pool systems and provided solutions.
- Provided guidance on how to properly maintain a swimming pool.
- Maintained records of all maintenance performed on each pool.
- Educated customers about proper use of chemicals for their pools.
- Prepared outdoor pools and pool buildings for seasonal operations.
- Safely handle hazardous chemicals such as sodium or calcium hypochlorite, diatomaceous earth, carbon dioxide and test kit materials.
- Inspected and adjusted pool water levels for optimum functioning and comfort.
- Collected water samples to check chemistry and added proper chemicals to meet level requirements.
- Resolved guest concerns through positive interaction and application of issue resolution procedures.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Stocked inventory of pool chemicals and cleaning materials.
- Maintained chemical balance in pools by testing and adjusting chlorine, pH, and alkalinity levels.
- Prepared detailed reports on pool condition, maintenance performed, and recommendations for clients.
Plumbing Apprentice
Swift Enterprises LLC
Athens, AL
05.2023 - 04.2024
- Removed old materials from installations prior to replacing them.
- Tested water pressure levels throughout pipelines using gauges.
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs.
- Replaced faulty valves, faucets, washers, gaskets and seals.
- Connected water supply lines to appliances such as dishwashers and washing machines.
- Assisted with pipefitting tasks, including threading pipes and soldering joints.
- Adhered to safety protocols when working around hazardous chemicals or materials.
- Collaborated with contractors on various projects.
- Assembled fittings such as elbows, tees and valves into a system.
- Organized tools and supplies needed for each job site.
- Ran tests to check the performance of newly installed plumbing components.
- Repaired broken or defective parts in water supply lines and drainage systems.
- Assisted with installation of systems, components and construction materials into new and remodeled buildings.
- Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.
- Arranged and transported supplies needed for individual plumbing jobs and unloaded truck upon arrival.
- Moved and held materials for senior professionals to complete work.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Installed water and drainage systems for buildings and homes under plumber supervision.
- Inspected and tested installed systems to isolate and identify faults.
- Verified and gathered measurements to determine proper piping sizes.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Cut or threaded pipes to blueprint or drawing specifications.
- Established sequence of installations around obstructions.
Cashier/Stocker
Hometown Grocery
Athens, AL
07.2022 - 05.2023
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
- Organized storage areas for efficient use of space.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Inspected stock for damage or defects and reported issues to management.
- Removed outdated products from shelves in accordance with company policy.
- Maintained accurate inventory records through manual systems and and or computerized databases.
Education
High School Diploma -
Clements High School
Athens, AL05-2024
Skills
- Records Management
- Client Service
- Customer Needs Assessment
- Client Account Management
- Account Management
- Customer Service
- Customer Retention
- Physical Stamina
- Hand tool use
- Job Site Safety
- Power tool use
- Measurements
- Chemical Handling
- Maintenance understanding
- Pipe cutting
- Fixture Installation
- Equipment Operation
- Preventive Maintenance
- Materials Distribution
- Leak detection
- Equipment safety
Timeline
Sales Consultant Representative
Blue Dolphin Pools & Spas
04.2024 - Current
Plumbing Apprentice
Swift Enterprises LLC
05.2023 - 04.2024
Cashier/Stocker
Hometown Grocery
07.2022 - 05.2023
High School Diploma -
Clements High School
Similar Profiles
Preston HoodPreston Hood
Salesman at Blue Dolphin Pools & SpasSalesman at Blue Dolphin Pools & Spas
Thomas EsquinaldoThomas Esquinaldo
General Manager at Blue Haven Pools and SpasGeneral Manager at Blue Haven Pools and Spas
Kyle WilsonKyle Wilson
Pool Technician at Blue Water Pools & SpasPool Technician at Blue Water Pools & Spas