Alex Motsenbocker
Carmel,IN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Retail Department Manager
Market District Giant Eagle
03.2023 - Current
- Streamlined department operations by implementing efficient merchandising strategies and inventory management techniques.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Enhanced sales performance with effective staff training and development programs, focusing on product knowledge and upselling techniques.
- Managed budgets responsibly, ensuring optimal allocation of resources for staffing, inventory purchases, and marketing initiatives.
- Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
- Managed the hiring process for new employees, ensuring a thorough screening of candidates and selecting top-quality talent to join the team.
Area Manager
Amazon
11.2020 - 06.2022
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
Education
Master’s of Business Administration - Leadership
Southern New Hampshire University
12.2023
Bachelor of Science in Audio Engineering -
Belmont University
05.2019
Skills
- Delegation and Supervision
- Staff training and development
- Adaptability and flexibility
- Cross-functional collaboration
- Decision making
- Scheduling and staffing
- Attention to detail
- Analytical thinking
- Interpersonal communication
- Problem solving
- Team leadership
Timeline
Retail Department Manager
Market District Giant Eagle
03.2023 - Current
Area Manager
Amazon
11.2020 - 06.2022
Master’s of Business Administration - Leadership
Southern New Hampshire University
Bachelor of Science in Audio Engineering -
Belmont University