Reduced errors in documentation by meticulously reviewing medical records and verifying patient information.
Increased team efficiency by providing comprehensive training on prior authorization procedures for new hires.
Ensured compliance with state and federal regulations through diligent monitoring of prior authorization processes.
Mitigated risk of up to 150 denied claims per day by conducting thorough research on individual policy guidelines before submitting requests.
Demonstrated exceptional problem-solving skills, addressing challenges related to patient care coordination and insurance requirements with a solutions-oriented mindset.
Triaged unscheduled and emergency authorizations, directing submissions to appropriate personnel for rapid response.
Lead Compounding Pharmacy Technician
Stonebriar Pharmacy
09.2020 - 09.2021
Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
Implemented new technologies within the pharmacy workflow, increasing overall efficiency and accuracy in daily tasks.
Assisted in conducting periodic audits to ensure adherence to established policies, reporting discrepancies for corrective action.
Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
Consistently maintained high level of attention to detail when calculating compound ratios for individualized therapies prescribed by healthcare providers.
Lead Pharmacy Technician
CVS Health Corporation
02.2015 - 09.2020
Effectively prioritized tasks and organized workflow to increase efficiency.
Supervised pharmacy technicians and coordinated day-to-day assignments.
Assisted Pharmacy Manager in keeping the pharmacy efficient.
Directly supervised Pharmacy Technicians, interns and support staff while on duty.
Coordinated the pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Closely monitored department performance metrics.
Properly filled and dispensed an average of 450 prescriptions per day.
Education
Pilot License -
Thrust Flight
Addison, TX
2024
High School Diploma -
Penn Foster Career School
Scranton, PA
2013
Skills
Problem solver
Attention to Detail
Customer service
Team leadership
Self-motivated
Aviation Safety
Efficient multi-tasker
Organizational skills
Crew Resource Management
Safety Management
Certification
Texas State Board of Pharmacy Certification
National Pharmacy Technician Certification Board
Airplane Single Engine Land Private Pilot License
Instrument Rated
Timeline
Remote Prior Authorization Coordinator II
Medical Review Institute Of America
09.2021 - 09.2022
Lead Compounding Pharmacy Technician
Stonebriar Pharmacy
09.2020 - 09.2021
Lead Pharmacy Technician
CVS Health Corporation
02.2015 - 09.2020
Pilot License -
Thrust Flight
High School Diploma -
Penn Foster Career School
Texas State Board of Pharmacy Certification
National Pharmacy Technician Certification Board
Airplane Single Engine Land Private Pilot License
Instrument Rated
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Provider Relations Coordinator at MEDICAL REVIEW INSTITUTE of AMERICA (MRIoA)Provider Relations Coordinator at MEDICAL REVIEW INSTITUTE of AMERICA (MRIoA)