Alex Naeger
St Louis,MO
Summary
Accomplished General Manager with a proven track record at Helen Fitzgerald's Restaurant and Pub, enhancing operational efficiency and elevating customer satisfaction. Expert in leadership and team building, with a knack for fostering strong relationships and driving sales growth. Skilled in operations management and staff training, achieving significant improvements in employee morale and loyalty.
Overview
13
13
years of professional experience
Work History
General Manager
Syberg's Arnold
05.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and employee pay rates.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with guests, vendors, and ownership to ensure long-term success and loyalty.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
General Manager
Helen Fitzgerald's Restaurant and Pub
07.2011 - 05.2024
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Cultivated strong relationships with clients, vendors, and ownership to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and employee pay rates.
- Created a welcoming atmosphere that encouraged repeat business from satisfied customers seeking quality nightlife experiences.
Agent Assistant
Naeger Family Insurance Agencies
06.2013 - 06.2015
- Streamlined policy application processes for faster turnaround times and higher approval rates.
- Handled claims processing efficiently, expediting settlements in a timely manner for satisfied clients.
- Assisted agents in generating new business leads for increased policy sales.
- Coordinated with underwriters to facilitate timely and accurate policy issuance for clients.
- Managed office administrative tasks such as filing, data entry, and correspondence management to maintain an organized workspace.
Education
Associate of Science - Business Administration
Saint Louis University
St. Louis, MOAssociate of Arts -
Saint Louis Community College
St. Louis, MO05-2014
High School Diploma -
St. John Vianney Highschool
St Louis, MO05-2012
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Effective leader
- Team leadership
- Staff management
- Customer relations
- Training and coaching
- Relationship building
- Goal setting
- Employee scheduling
Timeline
General Manager
Syberg's Arnold
05.2024 - Current
Agent Assistant
Naeger Family Insurance Agencies
06.2013 - 06.2015
General Manager
Helen Fitzgerald's Restaurant and Pub
07.2011 - 05.2024
Associate of Science - Business Administration
Saint Louis University
Associate of Arts -
Saint Louis Community College
High School Diploma -
St. John Vianney Highschool
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