Alex Nelson

• Conducted monthly inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
• Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
• Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
• Streamlined rental processes by implementing efficient scheduling and organization techniques.
• Maintained a high level of accuracy in billing procedures, effectively resolving discrepancies and preventing financial losses.

Assist General Manager with inside sales, rental coordination, and coordination of CDL drivers.

• Single point of contact at the Colorado Springs EquipmentShare branch for inputting rentals and dispatching trucks from March 2022 to present.
• Manages 4 trucks and up to 4 drivers at one point, going from 0 units on rent to 300+ units in less than a year.
• I was tasked with making sure the yard was in good condition before our official start date by running skids and front-end loaders, moving dirt and rock, assisting in setting up utilities, and helping to get power run to the mobile office trailer. I was also responsible for buying and coordinating the shipment of materials to the yard, such as gravel and asphalt.
• Communicate with customers and potential customers to build a relationship for future business
• Talk with customers who are having trouble with units and attempt to troubleshoot over the phone. If not able to troubleshoot, dispatch tech to job site for further diagnosis.
• Assisting with employee hiring process by sitting down with potential candidates and finding the best one for the job
• Assisting General Manager with various invoicing and purchase orders

• Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
• Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
• Provided training to fellow Military Police officers, increasing overall unit readiness and effectiveness.
• Assisted in the planning and execution of security measures for high-stakes military exercises, ensuring the safety of all personnel involved.

• In charge of creating a load plan off of customer orders.
• Class-A CDL driver assigned with delivering customer orders in a safe and timely manner.
• Built customer relations with walk-ins who needed various construction materials such as siding, framing lumber, doors, and windows.
• Top 3 employee for a year with over $1,000,000 of outbound revenue.

• Residential and commercial construction worker.
• Determined material needs, estimated production costs, and prioritized tasks to reduce delays.
• Effectively used power tools, hand tools, and various auxiliary instruments for all types of projects.
• Performed upkeep of existing landscaping by trimming, weeding, and gardening, and completed all jobs within allotted times.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.