ALEX NEVEUX
The Woodlands,TX
Summary
Experienced and results driven restaurant manager with 8+ years in management, 15+ years in the restaurant industry. Track record of successfully managing top performing restaurants and taking bottom performing locations to top performing locations. I bring expertise in ensuring all SOP are clearly explained and executed to exceed expectations set by the company.
Overview
12
12
years of professional experience
Work History
General Manager
Freebirds World Burrito
02.2022 - Current
- Analyze guest feedback data to identify areas for improvement and develop strategies to increase positive guest responses.
- Evaluating cost of goods by comparing actual vs. theoretical usage multiple times per day, being sure to keep cost at or below operating standard.
- Continuous interviewing and hiring procedures to always be looking for the next best candidate to succeed, thrive, and even lead in our location.
- Evaluate P&L every period to inquire on incorrectly charged or coded purchases to ensure quarterly and yearly budgets stay within successful operating range.
Assistant General Manager
Freebirds World Burrito
04.2018 - 02.2022
- Created and maintained adjustable par sheets for accurate ordering for top performing, high volume catering location.
- Consistently driving sales outside of 4-walls by creating strong rapport with repeat catering clients. Creating a familiarity with our location, giving them peace of mind that they can always trust us with their catering needs.
- Deliberate scheduling, always having aces in their places to ensure proper positional execution to create a memorable guest experience weather their at our restaurant or a catering at the office.
- Meticulous daily inspection of equipment, tools, and general property to establish a standard of safety and cleanliness. Reporting anything out of spec immediately to get a work order sent to address the issue and to fixed or replaced.
Kitchen Manager
Freebirds World Burrito
04.2013 - 01.2018
- Maintained a clean and organized kitchen resulting in higher efficiency and accuracy for in-house and catering orders.
- Rigorously followed all SOP and training materials for new hires and cross training, creating a team where everyone is a specialist and can switch gears at a moments notice to assist others.
- Trusted to fill produce orders and to keep inventory of all non-food catering supplies to communicate to management when supplies need to be ordered.
Education
GED -
Lonestar College
05.2011
Skills
- Leadership
- Ability to Multitask
- Ability to Work Under Pressure
- Ability to Work in a Team
- Microsoft Office
- Communication Skills
- Customer Service
- Inventory and product Management
Timeline
General Manager
Freebirds World Burrito
02.2022 - Current
Assistant General Manager
Freebirds World Burrito
04.2018 - 02.2022
Kitchen Manager
Freebirds World Burrito
04.2013 - 01.2018
GED -
Lonestar College
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